Cubase 12 crashes when I select the Focusrite USB asio

Every time select Focusrite USB ASIO in studio setup, cubase crashes…
latest drivers installed and my windows laptop is also up to date.
Any suggestions?
Thanks
John

Hi @Falmouth

Try to use another USB port and see if that works.

Thank you for the reply. After conversations with Focusrite it turns out that there is a specific update to windows 10 and 11 ( optional so not part of automatic updates ) that has to be applied.
Thanks for the info on creating a DMP file and the offer of further help.
All the best