Hi !
I have cubase 12 and it’s lags and crush every 5 minute’s.
So i tried to open it without 3rd plugins and it works fine!
I want to know how to check which plugins exactly causing the crash,i found crashlogs and tried to open them with “DMG Extractor” and “7Zip” and it didn’t work…
Thank you <3
I have never tried but there is a guide here that might work for you:
I didn’t really understand how this is related to my problem
On Windows, WinDbg Preview can be used to open crash dump logs, but it’s not obvious how to interpret the result. Might be better to upload the file with your post.
@almaelectronix is explaining how to interpret crash dumps.
Cubase 12.0.20.263 64bit 2022.6.5 17.25.54.108.dmp (1006.0 KB)
This is the last crashdamp file
and i’ll try to open it with windbg
This is a case where there’s useful info- as you will see, it’s StandardCLIP.dll that is causing the crash.
Did you read it with Windbg ? i can’t download it because the microsoft store doesn’t open .
Is there other why to open it and see?
and thank you !
Yes.
Here you go:
Microsoft (R) Windows Debugger Version 10.0.25111.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\me\Downloads\Cubase 12.0.20.263 64bit 2022.6.5 17.25.54.108.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 19044 MP (6 procs) Free x64
Product: WinNt, suite: SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Debug session time: Sun Jun 5 09:25:54.000 2022 (UTC - 5:00)
System Uptime: not available
Process Uptime: 0 days 0:45:17.000
...................................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(3434.3660): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
ntdll!NtGetContextThread+0x14:
00007ffe`61aceb74 c3 ret
0:000> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
KEY_VALUES_STRING: 1
Key : AV.Fault
Value: Read
Key : Analysis.CPU.mSec
Value: 390
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 558
Key : Analysis.Init.CPU.mSec
Value: 31
Key : Analysis.Init.Elapsed.mSec
Value: 2638
Key : Analysis.Memory.CommitPeak.Mb
Value: 81
Key : Timeline.Process.Start.DeltaSec
Value: 2717
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
Key : WER.Process.Version
Value: 1.2.2.263
FILE_IN_CAB: Cubase 12.0.20.263 64bit 2022.6.5 17.25.54.108.dmp
NTGLOBALFLAG: 0
PROCESS_BAM_CURRENT_THROTTLED: 0
PROCESS_BAM_PREVIOUS_THROTTLED: 0
CONTEXT: (.ecxr)
rax=00000001d86c8d20 rbx=000000000014d580 rcx=3ee921fc85df0000
rdx=00007ffcd6a3bbd4 rsi=00007ffdf4342f38 rdi=000000000014d5b0
rip=00007ffdf4133f40 rsp=000000000014d500 rbp=0000000001000501
r8=0000000000000000 r9=0000000000000000 r10=00007ffdf449e00c
r11=ffffffffdc5115fc r12=0000000000000000 r13=0000000259e17490
r14=000000015e468340 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
StandardCLIP+0x303f40:
00007ffd`f4133f40 493902 cmp qword ptr [r10],rax ds:00007ffd`f449e00c=????????????????
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ffdf4133f40 (StandardCLIP+0x0000000000303f40)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 00007ffdf449e00c
Attempt to read from address 00007ffdf449e00c
PROCESS_NAME: Cubase12.exe
READ_ADDRESS: 00007ffdf449e00c
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 00007ffdf449e00c
IP_ON_HEAP: 000000005e468301
The fault address in not in any loaded module, please check your build's rebase
log at <releasedir>\bin\build_logs\timebuild\ntrebase.log for module which may
contain the address if it were loaded.
FRAME_ONE_INVALID: 1
STACK_TEXT:
00000000`0014d500 00000000`5e468301 : 0000003b`00000054 00000001`5e468340 00007ffd`f3ec77f2 00000001`d86c8d20 : StandardCLIP+0x303f40
00000000`0014d508 0000003b`00000054 : 00000001`5e468340 00007ffd`f3ec77f2 00000001`d86c8d20 00000000`0014d5a0 : 0x5e468301
00000000`0014d510 00000001`5e468340 : 00007ffd`f3ec77f2 00000001`d86c8d20 00000000`0014d5a0 00000000`0014d5b0 : 0x0000003b`00000054
00000000`0014d518 00007ffd`f3ec77f2 : 00000001`d86c8d20 00000000`0014d5a0 00000000`0014d5b0 00000000`00000001 : 0x00000001`5e468340
00000000`0014d520 00000001`d86c8d20 : 00000000`0014d5a0 00000000`0014d5b0 00000000`00000001 00000000`0014d669 : StandardCLIP+0x977f2
00000000`0014d528 00000000`0014d5a0 : 00000000`0014d5b0 00000000`00000001 00000000`0014d669 00007ffd`f4120df7 : 0x00000001`d86c8d20
00000000`0014d530 00000000`0014d5b0 : 00000000`00000001 00000000`0014d669 00007ffd`f4120df7 00000001`d86c8d20 : 0x14d5a0
00000000`0014d538 00000000`00000001 : 00000000`0014d669 00007ffd`f4120df7 00000001`d86c8d20 00000000`0014d708 : 0x14d5b0
00000000`0014d540 00000000`0014d669 : 00007ffd`f4120df7 00000001`d86c8d20 00000000`0014d708 00000000`00000010 : 0x1
00000000`0014d548 00007ffd`f4120df7 : 00000001`d86c8d20 00000000`0014d708 00000000`00000010 00000001`5e468300 : 0x14d669
00000000`0014d550 00000001`d86c8d20 : 00000000`0014d708 00000000`00000010 00000001`5e468300 00000001`5e468340 : StandardCLIP+0x2f0df7
00000000`0014d558 00000000`0014d708 : 00000000`00000010 00000001`5e468300 00000001`5e468340 00007ffd`f41191e5 : 0x00000001`d86c8d20
00000000`0014d560 00000000`00000010 : 00000001`5e468300 00000001`5e468340 00007ffd`f41191e5 00000001`5e468340 : 0x14d708
00000000`0014d568 00000001`5e468300 : 00000001`5e468340 00007ffd`f41191e5 00000001`5e468340 00000000`0014d708 : 0x10
00000000`0014d570 00000001`5e468340 : 00007ffd`f41191e5 00000001`5e468340 00000000`0014d708 00000000`0014d5b0 : 0x00000001`5e468300
00000000`0014d578 00007ffd`f41191e5 : 00000001`5e468340 00000000`0014d708 00000000`0014d5b0 00000000`0014d5f0 : 0x00000001`5e468340
00000000`0014d580 00000001`5e468340 : 00000000`0014d708 00000000`0014d5b0 00000000`0014d5f0 00000000`00000000 : StandardCLIP+0x2e91e5
00000000`0014d588 00000000`0014d708 : 00000000`0014d5b0 00000000`0014d5f0 00000000`00000000 0000003b`00000054 : 0x00000001`5e468340
00000000`0014d590 00000000`0014d5b0 : 00000000`0014d5f0 00000000`00000000 0000003b`00000054 00000000`00000000 : 0x14d708
00000000`0014d598 00000000`0014d5f0 : 00000000`00000000 0000003b`00000054 00000000`00000000 0000003b`00000054 : 0x14d5b0
00000000`0014d5a0 00000000`00000000 : 0000003b`00000054 00000000`00000000 0000003b`00000054 00000000`00000010 : 0x14d5f0
STACK_COMMAND: ~0s; .ecxr ; kb
SYMBOL_NAME: StandardCLIP+303f40
MODULE_NAME: StandardCLIP
IMAGE_NAME: StandardCLIP.dll
FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_StandardCLIP.dll!Unknown
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 1.0.0.0
FAILURE_ID_HASH: {a801a0eb-7694-4040-6947-9db015bf20fa}
Followup: MachineOwner
---------
I deleted StanardCLIP and now cubase works better .
It’s crushes every hour ± is there a why i can do something else to prevent to from crushing? and is there another why to open dmg files?
Thank you alot you helped me so much !
Was it up to date before?
There are new versions from time to time without any further notice to the users.
Hi Alina - here is Christian from SIR Audio Tools. From the dump-File, this StandardCLIP version is from April 2016. In the meantime, the plugin has been updated several times and compatibility has been improved in the process.
You can download the latest version from our website: StandardCLIP | Downloads | SIR Audio Tools
Thank everyone! @siraudiotools
I updated StandardClip and now the cubase crush only every few hours (i think it’s because my computer isn’t strong enough