Cubase 12 freeze video

Hello. Please help.
I use video a lot. And sometimes I have freeze on video! I attached the link to the video with my problem. It’s on 0:35 secs.
I play the song with a video and show/hide the video window by F8.
Sometimes the video window is white.
I probably see this from Cubase 11 pro. Now I have the last version of Cubase 12.
I open the video mp4 or avi. Maybe I need to decide the video? If yes, which video format is the best for Cubase? Really don’t know.
It’s really annoying…

Windows 10.
cpu - Cascade Lake
18-Core 3.00 GHz Intel Core i9-10980xE
128 GB Ram

Link to the video with the problem


Please read through Video support in Nuendo, Cubase, WaveLab and Dorico article.

as you are using NVIDIA, please try this:

  • Download the latest Studio driver version from here. If there is no Studio driver for your graphic card, use the one, which is available and continue with the same steps bellow.
  • Disconnect the computer from the Internet to make sure Windows will not download and install its own graphic driver.
  • Uninstall the NVIDIA driver.
  • Restart computer.
  • Start the NVIDIA driver installation (as administrator).
  • Don’t install the whole package, use the Custom (Advanced) settings.
  • Disable everything (don’t install NVIDIA Experience, PhysX, etc.), keep just the video driver enabled.
  • Connect your computer to the internet.

Thanks will try. But I am already on the last studio driver from Nvidia