Cubase 12 Issues

So far, my biggest concern are the occasional hanging of the application. Then I have to launch Task Manager to kill the process. It appears that this is a reaction to some plugins. Mostly vst insturments. Other than that the program is behaving well.

I develop software as well. So I totally understand the challenges of getting to a stable application. Especially, something like a DAW!

Hi,

If you are on Windows…

Generate a DMP file and share it via Dropbox or similar service, please.

Use Microsoft ProcDump utility to generate a DMP file, please.

  1. Please download ProcDump64 from Microsoft (~650kB) and extract the archive to a local folder on your harddisk.

  2. Run Command Prompt (cmd) as administrator (right click and select “run as administrator”)

  3. Navigate (in the Command Prompt) to the folder with the extracted procdump file.
    For example:
    cd C:\ Users \ \ Downloads \ Procdump
    Note: the dmp file will be written into that folder.

  4. Launch Cubase/Nuendo. You can work as usual. At any time, change to the command prompt and start procdump, to monitor Cubase/Nuendo for unexpected behavior (see next step).

  5. Launch procdump64 via Command Prompt:
    Cubase 12:
    procdump64 -e -h -t Cubase12

Nuendo 11:
procdump64 -e -h -t Nuendo11

The -h option will write a dmp file in case of an application hang. This might kick in too early sometimes, in case some action takes a little longer. Feel free to skip the “-h” option, if you are only up for fetching crashes.
The option -e will catch exeptions and the option -t terminations of the application.

  1. Prodump is now monitoring the Cubase/Nuendo process and will write a crash log, in case Cubase/Nuendo crashes or hangs. Perform the action that causes Cubase/Nuendo to crash and send us the generated crash dmp.

ZIP and share the DMP file via Dropbox or similar service, please.

I develop software as well. So I totally understand the challenges of getting to a stable application. Especially, something like a DAW!

There are plenty of other products with the same level of complexity as a DAW that don’t have the scope of problems that C12 has exhibited. Many of those shake out bugs in release candidates by having active beta-programmes for eager early adopters - Yamaha/Steinberg should do that.

Interesting, I’ve had C12 pause for a second or two when closing a VSTi . I put it down to having the MIDI Remote API/Debug window open.

It looked as though the app was about to hang (egg timer etc.), but blinked back into life each time, seen it happen 5-6 times over 10-15 hours of use. Although mine have been minor, Perhaps related?

I’ve been using mainly stock plugins too.

Who’s running Windows 11?

I’m currently running it on Windows 10 Professional for Workstations. It appears that it has been cleared for Windows 11

I plan to stay with Windows 10 since Windows 11 is still somewhat unstable.