Cubase 12 PRO crash on Score Editor when sending MIDI inputs

Cubase
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1

Good afternoon friends,

I am having a serious issue with Cubase 12 crashing to desktop every time I open the score editor and input notes from the MIDI keyboard. The flow is as follows:

  • Open the score editor
  • Ensure “step input” is selected
  • Click on the score
  • Begin playing on the MIDI keyboard

I can input 3, 4 notes and then, it just crashes to desktop, no warning, no error, nothing. Only ONE of all those crashes actually reported an error which I am attaching, but this behavior is 100% replicable every single time I try to do this.

If I use the same method with the computer keyboard and assigning the pitch just by moving the arrows, I can score for hours without an issue.

What could be the issue? Thanks for any insight.

2

Ps. How do I attach the error log? I don’t see a way to attach files. Thank you.

3

Just drag your file into the composer window (the area where you type your reply).

4

As a generic and banal suggestion, in Studio Settings>Midi, check “Use Device DirectMusic”, or, if it’s already checked, uncheck it.

5

Thanks, here’s the file:
Cubase 12.0.60.453 64bit 2023.6.21 20.56.57.401.dmp (1.8 MB)

6

I’ll look into this.

For what is worth, it appears to ONLY HAPPEN if I have Note Editing Overlay ON. It’s extremely systematic. I won’t last 10 notes and it will crash. Setting off the overlay appears to not present the problem, at least not a lot of notes after.

7

Sound like prefs issue.

You should start cubase in safe mode, disable prefs. If things work better, quit and do it again, but select Delete Prefs. (aplogies, I paraphrase)