Good morning
I have a serious problem with my cubase 12 pro. I am on a PC and running windows 10 home with an Intel i7 processor and 64 GB of RAM.
The issue is that I am unable to, in the mix consoles, I cannot use the mouse to control the faders, only the scroll wheel, and my connected midi controller. Also, I can’t seem to use any of the menus or drop-down menus on any of the mix consoles. For example, I cannot click on the routing rack to change the routing. When I do the normal routing menu, pops up and disappears almost immediately. also, I cannot add or change any plug-ins as nothing happens when I click on the inserts rack spaces. I also cannot Press the E button to get into the channel settings. As you can imagine this Causes a very limited workflow. The longer I have the file open. It seems that more things keep going wrong.
I am currently on the latest update for cubase pro 12 But in my own troubleshooting, I tried uninstalling and reinstalling older updates, as well as cubase 11. This did not help. I have also tried to roll back some of the automated updates for windows, and that hasn’t seem to help to either. I have also tried to do a system, restore with windows to an earlier time that I know things worked, but after hours of it working to restore the old files, the computer said the system restore failed. I have had to close the Studio because I cannot do any work in this condition.
I am at a loss here and don’t know where to go next. I am hoping that someone here can provide some help and guidance.