Cubase 12 starts up in safe mode and insert plugin not working on all chanels

[Tj99]

@Martin.Jirsak

Hi,

@Matt_Payne

ok so for the update, I still have the freeze problem on startup but not as often as before, so it’s not a big deal. But since this update, sometimes cubase will not close , I need to close the task in the task manager. Not a big deal too, but I noticed that. I have some small freezing/slow issues within some projects, but I have this problems since cubase 11 so I think it’s an another problem

Generate a DMP file and share it via Dropbox or similar service, please.

Use Microsoft ProcDump utility to generate a DMP file, please.

1. Please download ProcDump64 from Microsoft (~650kB) and extract the archive to a local folder on your harddisk.

2. Run Command Prompt (cmd) as administrator (right click and select “run as administrator”)

3. Navigate (in the Command Prompt) to the folder with the extracted procdump file.
   For example:
   cd C:\ Users \ \ Downloads \ Procdump
   Note: the dmp file will be written into that folder.

4. Launch Cubase/Nuendo. You can work as usual. At any time, change to the command prompt and start procdump, to monitor Cubase/Nuendo for unexpected behavior (see next step).

5. Launch procdump64 via Command Prompt:
   Cubase 12:
   procdump64 -e -h -t Cubase12

Nuendo 11:
procdump64 -e -h -t Nuendo11

The -h option will write a dmp file in case of an application hang. This might kick in too early sometimes, in case some action takes a little longer. Feel free to skip the “-h” option, if you are only up for fetching crashes.
The option -e will catch exeptions and the option -t terminations of the application.

6. Prodump is now monitoring the Cubase/Nuendo process and will write a crash log, in case Cubase/Nuendo crashes or hangs. Perform the action that causes Cubase/Nuendo to crash and send us the generated crash dmp.

ZIP and share the DMP file via Dropbox or similar service, please.

Procdump64 does not work with most plugins (they refuse to run with a debugger in the background), so this suggestions unfortunately is of no help.

Since most of the crashes have to do with plugins, you might be interested in this FR as well. Would be nice if you could leave a vote if thats the case: @topmas @Matt_Payne @Lasterbangs
Solution to crashes by plugins - Sandboxing (Crash protection) - Cubase - Steinberg Forums