Cubase 12pro contrantly freezing and crashng

Cubase
1

can someone tell me how to get a dump file so we can see what the issue is? its a problem that wont go away

thanks

2

I assume that you’re using Windows. The crash dumps are located here:

%UserProfile%\Documents\Steinberg\CrashDumps\

Please post them here.

3

Thanks, there are 780 dmp files (197 for cubase 12), shall I upload all of the cubase 12 dmp files or just the ones from today ?

4

Just the ones from this month.

1 Like
5

O’ Romantique TP,
please fix mans CB,

6

Hi, did you manage to check the dmp files?

7

I would recommend contacting Steinberg/Yamaha Support and attaching these crash dumps for further analysis. They don’t seem to point to a specific problematic plug-in.

It helps if you can tell them what you were doing at the moment of the crash. I would also recommend using another file host such as Google Drive, since WeTransfer deletes the files after 7 days.

8

I’m finding this too. Cubase Pro 12 will just freeze, audio will keep sounding, and the only way to close it (on Windows) is to ‘end task’ – which is effectively a crash.