Cubase 13 crash galore!

First post here…
Sample track freezes, retrologue 2 crashing, Halion sonic 7 crashing.
Seems to be happening after cubase 12 new licensing system.
I’ve tried all the old Sample track solution tips from the forum, but no success.

I did create a support ticket more than a week ago, no answer yet.

Any suggestion?

Cubase 13.0.20 64bit2023.12.12 (1.5 MB)
Cubase 13.0.20 64bit2023.12.12 (1.5 MB)
Cubase 13.0.20 64bit2023.12.12 (1.6 MB)
Cubase 13.0.20 64bit2023.12.12 (1.5 MB)

Edition Windows 10 Pro
Version 22H2
Installed on ‎28/‎05/‎2021
OS build 19045.3803
Experience Windows Feature Experience Pack 1000.19053.1000.0

I guess it has nothing to do with the licensing system.

What GPU and which audio hardware are you using?

Msi Nvidia 3080 , Focusrite 2i4 gen 2.
Maybe not but…

Have tried to change drivers, clean Cubase install and removed old versions etc…
The problem started after migrating from dongle to online.

First problem was Retrologue and padshop in Cubase 12, and now in Cubase 13 adding Halion 7 and Sample track.

Open your taskmanager and run C12/13 in window mode side by side to T’M . does your anti virus look like its having fun??? ie high usage?

Use cubase for 10mins keeping an eye on your T’M are you seeing anything outside of cubase’s echo system that is taking up CPU cycles?

Have you benched marked your system for DPC lentency?

Thank you, it is due to HALion. I have informed the team.


How old is your computer? How many updates did you install? Maybe it is time to reset it and reinstall everything, most importantly the attached hardware drivers, not necessarily the latest driver but latest stable driver. I have zero crash on C13.