Cubase 13 Crashes During Export

Hi,
I have a problem with Cubase 13. It almost always crash or stuck during export audio track. I can’t do anything, I have to force it to close. It doesn’t matter whether it’s exporting wav to wav or midi/vst to wav tracks. It doesn’t matter whether there are any effects on the channels or not. The problem does not always occur, but very often. It’s big issue for me, cuz my work’s stuck. Cubase 12 pro haven’t that issues and works fine.

My setup:
Mac Studio M1 Max, 32 GB RAM.
Mac Os Sonoma 14.1.1
Audio interface: UAD Apollo X4.
Any vst’s are updated to last versions.

Greetings
K.

1 Like

Hi @Kris_N and welcome on the forum.

Could you send your crashlogs in a pm to @Martin.Jirsak ?

Cheers,
Armand

2 Likes

Hi and welcome to the forum,

You can find the *.ips files here:
Mac: macOS Console utility > Crash Reports (or ~user/Library/Logs/Diagnostic Reports).

I couldn’t attach ips file to this message, thats why i’ll send you pdf. I hope that is correct too.

Hi,

Please, don’t send PDF, I can’t work with it. Better to ZIP the *.ips file and attach the *.zip, please.

Same problem here too…During export it crashes. I have to export with 12 instead of 13

Mac M2 Sonoma

Hi,

Attach the *.ips file(s), please.

1 Like

Cubase 13_2023-11-17-110528_Kudzi-M2-2.cpu_resource.diag.zip (13.4 KB)

Hi,

I’m sorry, this is a *.diag file, not a *.ips file. From the *.diag file, I can’t read, where did the crash happen. Could you please attach the *.ips file?

Cubase 13-2023-11-16-115240.ips (346.7 KB)

Hi,

Reported to Steinberg. Thank you.

Cubase 13-2023-11-16-085932.ips (354,4 KB)

Hi,

Reported to Steinberg. Thank you.

1 Like

Also crashes 3-5 times a day
С13 diagnostic reports.zip (363.0 KB)
Cubase 13-2023-11-15-155556.ips (576.3 KB)
Cubase 13-2023-11-16-151400.ips (732.3 KB)
Cubase 13-2023-11-16-152630.ips (696.3 KB)
Cubase 13-2023-11-17-160300.ips (613.7 KB)

Hi,

Does it also crash during Export, or is it differet use case, please?

Hi,

All these crashes happen at the very same place in the end. It looks, like we have something. Thank you!

2 Likes

Mostly during export, but there were a couple of “common” crashes, maybe plugin dependent

Sometimes it crashes at the very beginning of mixdown, but mostly at the end

1 Like

This crash is happening a lot more often now… I’ve been using the “send to Steinberg” button each time. Windows 11 OS.

it happens at the beginning of an export and during export as well. Cubase will just disappear.

Cubase 13 is the worst version I’ve ever had. It just stopped when I was exporting the finished project. When I turned it back on, all my work from the day was gone. The project opens with a save from the beginning of today. Very often I save manually (cmd + s), but today my saves did not help. Is there any way to get my project back? @Armand

1 Like