Cubase 13 crashes when dealing with EQ display

hello Team,

I’m experimenting a Cubase crash that I upload here and provided also to upload automatically via Cubase 13 new feature.
In the meantime, ca you tell me please what is my problem and how to solve?
Thanks for your support.

Cubase 13-2023-11-07-154807.000.ips (89.5 KB)

Hi,

When did the cash happen? Can you reproduce it? Does it always happen, with any project?

Hi Martin,

The problem occurs while I am using the equalizer window that is displayed above each channel at the top of the mixer. I usually manage to work on the tracks for some time and use equalizers that way a lot for a while. Then at some point, without a precise sequence or a set time, Cubase crashes just as I work on the eq.

I want to clarify that it happens on different projects and of which I have done the reset to start a mix from scratch.

Hi,

Thank you very much for the clarification.

Reported to Steinberg. Thank you.

1 Like

Thanks to you. I hope this can be solved soon, we know how great useful feature the upper mixer eq is.

The same issue for me. Any news about this?

Hi,

Attach the *.ips/*.dmp file, please.

I’m on Mac. Where can I fing this file?

Hi,

Mac: macOS Console utility > Crash Reports (or ~user/Library/Logs/Diagnostic Reports).
Win: %userprofile%/Documents/Steinberg/Crash Dumps

Cubase 13-2023-11-09-150109.ips (158.4 ק״ב)

Attached

Hi,

Could you provide more details, when did the crash happen? Can you always reproduce the crash with the same steps?

The problem occurs while I am using the equalizer window that is displayed above each channel.

Hi,

There are more reports/crashes like this. So this is a known and already reported issue. Thank you.

Hi Martin, I want just inform you that today I’m experimenting crashes also using the eq in the Channel window.
It seems that the channel eq is the main reason of Cubase crashes, independently if used in channel window or mixer view.