Cubase 13 keeps freezing up

Hi @PedroMourato

Thanks that’s quite clear indeed on the video that something wrong is happening here. To rule out everything else first I need to go through a check list:

  • what’s your audio interface? Is everything up-to-date
  • Is this plug-in also up-to-date?

If no, please try to update everything and try to reproduce the bug. If it persists I will make sure it is reported to the relevant team.

Cheers,
Armand

Hello.

The interface is RME Babyface Pro FS, firmware updated, drivers updated. When I updated to Cubase 13 and start having problems, spend 2 days on a fresh windows install, drivers, vsts, everything single thing is updated. Every possible tweak I found to improve stability and performance, I did it. Still Cubase insists on not letting me work as I should.

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For the record, this happens not only with this plugin. I can start a new session just with the most basic set up and it’s the same thing.

And also, the other problem persists. It’s very rare for me to start Cubase without it going to the safe mode window and informing Cubase didn’t shut down correctly.

Same problem here with C13 freezing.
Here are a couple of freezedumps (I have more :open_mouth: )
Cubase 13.0.10 64bit 2024.3.1 17.42.26.761-freezedump.dmp (3.8 MB)
Cubase 13.0.10 64bit 2024.2.25 18.50.16.319-freezedump.dmp (2.2 MB)
Cubase 13.0.10 64bit 2024.2.23 16.18.55.597-freezedump.dmp (3.8 MB)
Cubase 13.0.10 64bit 2024.2.9 17.15.38.227-freezedump.dmp (3.7 MB)
Cubase 13.0.10 64bit 2024.2.7 14.23.32.946-freezedump.dmp (1.8 MB)

One of your dmp files points to a compressor plugin.

Try to remove it or at least update it to the latest release

Thanks, not sure where to find the version number for PA plugins so I reinstalled the latest version of everything I have.

another one
Cubase 13.0.10 64bit 2024.4.12 15.53.41.782-freezedump.dmp (2.1 MB)