Cubase 13 pro crashes at startup. Cannot open

Hi
I just got a new laptop and installed Cubase 13 pro on it.
But Cubase crashes every time I try to open it…
It seems to be at “initializing audio engine”

The laptop is a HP Spectre x360 Ultra 7 14" (2024) with 32GB RAM, running Windows 11 64-bit, integrated graphics (Arc), and for now I just use the laptop internal audio interface.
All drivers and updates are up-to-date

I tried disabling 3rd party plugins in the safemode options, but it didn’t help
(and there are no 3rd party plugins installed yet)

I did a sfc /scannow in cmd and it fixed some things, but cubase still crashes

Cubase 13.0.21 64bit2024.3.16 9.11.21.908.dmp (425.1 KB)

Hi,

Reported to Stienberg. Thank you.

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Hi,

This is a known issue with unsupported CPUs. This is going to be fixed in the next maintenance update.

Hi,

Cubase 13.0.30 has been released. Please, update.

1 Like