Cubase 13 Pro - Melodyne crash (araservice.dll)

Hello,

I recently bought Cubase 13 Pro and I’m not totally sure if Melodyne is included with the purchase but it is selectable in the Extensions section. When I select it, I get this error (see screenshow below) and a crash dump, I can share the file if it is of any help :slight_smile:

Can I fix the error and use Melodyne for pitch correction? Thanks!

Hi and welcome to the forum,

Could you please attach the mentioned Cubase dmp file?

Hello, here it is:

Cubase 13.0.50 64bit2024.10.25 0.11.30.727.dmp (791,6 Kt)

Hi,

Reported to Steinberg. Thank you.

Hi, thanks! I could have created a support request in account.steinberg.net but wanted to try here first. So now we wait, unless anyone has had this exact issue before? :slight_smile: