Cubase 13 send slot has disappeared in mix console

Cubase
1

Can anything else go wrong with Cubase.

Can’t run multiple instances of vst 3 instruments, and now send slot has disappeared from mix console.

Old projects still load. All send to fx slots are still there and working but not visible in mix console.

This is going from bad to worse and more and more frustrating every time I load Cubase.

Have contacted all vst instrument companies, after advice from this forum, as to the plug in/Cubase shut downs, with no crash dumps created.

Now the sends visibly disappearing in mix console.

Re installed. Done what I can.

Ballsed up 8 albums trying to get this sorted.

Any answers before I finally dump Cubase after a very, very long time.

2

Hi,

Have you tried to show the Sends?

3

Yes multiple times.

The send slots show in the lower zone. If I go to mix console they are not there.

If I expand the lower zone to full screen the slots disappear.

They were there this morning after finishing several projects.

I’ve just opened them up to re check a few things and the slots have disappeared.

The fx plug in is still there and I can see the fx receiving the signal but no way to access the send to the plug in. (only from the lower zone)

4

I have just re loaded Cubase after another re boot and the slots have re appeared, as if by magic. I really do not know what’s going on.

As for my other long standing problem of not being able to run several instants of vsti’s.

The only suggestion I had was to render the files out. But I have to do them one instrument at a time and check every rendered file. As Cubase is not always rendering the audio file as it should. Sometimes having to render the file three or four times before I get the correct audio file. ( I do not use round robin samples. Only fixed samples).

Cubase, for me has been unusable for over twelve months.

The frustration continues?

5

Does this apply to any instruments or only one particular?

6

All 3rd party instruments.

Cubase just shuts down.

No body has the answer.

I updated the bios, just in case. That went well, although I was expecting a lot worse.

Any, and all solutions I’ve been offered over the last twelve to eighteen months, from everyone and everywhere, I’ve implemented.

The answer is just not showing it’s self

New pc two years ago. AMD Ryzen 9 64gig memory. Nvidia Studio graphics driver.

Delusion/pain/suffering/frustration etc. And all for a few pieces of music.

7

Hi,

As you are using NVIDIA.

Please try this:

  • Download the latest Studio driver version from here. If there is no Studio driver for your graphic card, use the one, which is available and continue with the same steps below.
  • Disconnect the computer from the Internet to ensure Windows will not download and install its graphic driver.
  • Uninstall the NVIDIA driver.
  • Restart the computer.
  • Start the NVIDIA driver installation (as administrator).
  • Don’t install the whole package, use the Custom (Advanced) settings.
  • Disable everything (don’t install NVIDIA Experience, PhysX, etc.), and keep the video driver enabled.
  • Connect your computer to the internet.

And regarding to your crashes:
Generate a DMP file and share it via Dropbox or a similar service, please.

Use the Microsoft ProcDump utility to generate a DMP file, please.

  1. Please download ProcDump64 from Microsoft (~650kB) and extract the archive to a local folder on your hard disk.

  2. Run Command Prompt (cmd) as administrator (right click and select “run as administrator”)

  3. Navigate (in the Command Prompt) to the folder with the extracted procdump file.
    For example:
    cd C:\ Users \ \ Downloads \ Procdump
    Note: the dmp file will be written into that folder.

  4. Launch Cubase/Nuendo. You can work as usual. At any time, change to the command prompt and start procdump, to monitor Cubase/Nuendo for unexpected behaviour (see next step).

  5. Launch procdump64 via Command Prompt:
    Cubase 13:
    procdump64 -e -h -t Cubase13

Nuendo 13:
procdump64 -e -h -t Nuendo13

The -h option will write a dmp file in case of an application hang. This might kick in too early sometimes, in case some action takes a little longer. Feel free to skip the “-h” option, if you are only up for fetching crashes.
The option -e will catch exceptions and the option -t terminations of the application.

  1. Prodump is now monitoring the Cubase/Nuendo process and will write a crash log, in case Cubase/Nuendo crashes or hangs. Perform the action that causes Cubase/Nuendo to crash and send us the generated crash dmp.

ZIP and share the DMP file via Dropbox or a similar service, please.

To show the Send slots in the MixConsole: enable the Sends in the Setup Window Layout of the MixConsole window. If it’s not working, attach a screenshot of the Setup Window Layout dialog and the MixConsole window after, please.

8

Done all this over the last 12 months. Do the Nvidia driver every new update.

Running procdump just gave the 1st plugin name. Cubase only run for a few seconds. It came up with several plugins, a different one every time.

As was requested by you before. I contacted the plugin company/s, and they stated they couldn’t repeat what was happening.

Can’t spend the rest of my life doing this?

9

Hi,

We are also not able to reproduce it. Therefore it seems, it’s at your system.

Did you try a clean system (installation), please?

10

Yes.

Everyone seems at a loss.

Just one of those things I guess?