Hi. Trying to come to terms with Cubase 13 from Cubase 9. The app sticks after everything I do, such as opening the key editor, drawing an expression curve, etc. It’s totally unworkable. Does anyone know why? I’m on Windows 11.
Hi,
Do I understand you right, it freezes?
Isn’t there any hidden window? Have you tried to show all windows?
Have you tried to generate a DMP file, please?
Yes, freezes is what I meant. I should add that I only downloaded this version of Cubase yesterday and the freezing seems to have stopped now (as soon as I posted that it was freezing!), as though the programme needed time to “settle down”. Does that make sense?
No hidden window. What is a DMP file, please?
did you check the compatibility of C13 with windows 11?
No, I didn’t. I assumed it would be compatible. Are there some known issues?
I’m not on windows, you’ld better check the steinberg website on compatibilities
Michel
Hi,
Cubase 13 is Windows 11 compatible.
Could you try to generate the DMP file from the Task Manager or using ProcDump, please?
I’m afraid I don’t know what the DMP file is or how to generate it. The program seems to have stopped freezing, but every time I try to draw a curve or a line in the key editor I get this annoying message: ‘Ramps/curves are not supported on midi tracks that are set to MIDI channel ‘Any’’ Do you know why this is? It never appeared in Cubase 9.
Hi,
Win: %userprofile%/Documents/Steinberg/Crash Dumps
Generate a DMP file and share it via Dropbox or a similar service, please.
Use the Microsoft ProcDump utility to generate a DMP file, please.
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Please download ProcDump64 from Microsoft (~650kB) and extract the archive to a local folder on your hard disk.
-
Run Command Prompt (cmd) as administrator (right click and select “run as administrator”)
-
Navigate (in the Command Prompt) to the folder with the extracted procdump file.
For example:
cd C:\ Users \ \ Downloads \ Procdump
Note: the dmp file will be written into that folder. -
Launch Cubase/Nuendo. You can work as usual. At any time, change to the command prompt and start procdump, to monitor Cubase/Nuendo for unexpected behaviour (see next step).
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Launch procdump64 via Command Prompt:
Cubase:
procdump64 -e -h -t Cubase
Nuendo:
procdump64 -e -h -t Nuendo
The -h option will write a dmp file in case of an application hang. This might kick in too early sometimes, in case some action takes a little longer. Feel free to skip the “-h” option, if you are only up for fetching crashes.
The option -e will catch exceptions and the option -t terminations of the application.
- Prodump is now monitoring the Cubase/Nuendo process and will write a crash log, in case Cubase/Nuendo crashes or hangs. Perform the action that causes Cubase/Nuendo to crash and send us the generated crash dmp.
ZIP and share the DMP file via Dropbox or a similar service, please.
I’m sorry, Martin, but I can’t get beyond “run as administrator” The command prompt doesn’t recognise the chain of characters ‘cd C:\ Users \ \ Downloads \ Procdump’
I’m not too worried about the hanging any more, just the annoying message (see above). I already asked about this on this forum a few years ago and got no answer, so went back to Cubase 9.5. Now I can’t do that any more. I’m stuck with this version which is much less user-friendly (to me).