I never had any issues. But with the latest service update (14.0.10), Cubase freezes either in Project Selector or already in the Audio Driver Setup regardless if I click something or not. I need to kill cubase.exe in task manager. I deactivated all third-party plugins and reset setting but that does not help. Sometimes it helps to reboot the PC. Sometimes to reconnect the docking station or start cubase without anything connected and connect peripherals later. But it has become a kind of a lottery.
Generate a DMP file and share it via Dropbox or a similar service, please.
Use the Microsoft ProcDump utility to generate a DMP file, please.
Please download ProcDump64 from Microsoft (~650kB) and extract the archive to a local folder on your hard disk.
Run Command Prompt (cmd) as administrator (right click and select “run as administrator”)
Navigate (in the Command Prompt) to the folder with the extracted procdump file.
For example:
cd C:\ Users \ \ Downloads \ Procdump
Note: the dmp file will be written into that folder.
Launch Cubase/Nuendo. You can work as usual. At any time, change to the command prompt and start procdump, to monitor Cubase/Nuendo for unexpected behaviour (see next step).
The -h option will write a dmp file in case of an application hang. This might kick in too early sometimes, in case some action takes a little longer. Feel free to skip the “-h” option, if you are only up for fetching crashes.
The option -e will catch exceptions and the option -t terminations of the application.
Prodump is now monitoring the Cubase/Nuendo process and will write a crash log, in case Cubase/Nuendo crashes or hangs. Perform the action that causes Cubase/Nuendo to crash and send us the generated crash dmp.
ZIP and share the DMP file via Dropbox or a similar service, please.
These are a lot of asio drivers, you might want to uninstall most of them. Like the 2 steinberg drivers (they are of unusable latency anyway) and the realtek asio. Uninstall everything you don’t really use. And you might want to disable your omboard (realtek) audio device.
The additional drivers have not caused problems until now. The Steinberg driver is useful for editing/mastering. The possibility to work without an interface is very helpful.
