Cubase 14 and Rocksolid audio RA control crash

Cubase
1

Cubase 14 pro crashes Rocksolid audio RA control after around 1mn , so RA control works perfect on Cubase 13 pro (windows 11 pro)
Do you experiment the same ? (2 times during I did a mapping))

2

Hi,

Could you attach the *.dmp/ips file(s), please?

Mac: macOS Console utility > Crash Reports (or ~user/Library/Logs/Diagnostic Reports).
Win: %userprofile%/Documents/Steinberg/Crash Dumps

1 Like
3

yes it’s a freezedump :
Cubase 14.0.5 64bit 2024.11.7 13.01.51.918-freezedump.dmp (1.3 MB)

4

I verified it’s only when we try to map a plugin inside RA control, if we just use an already mapped preset it works fine

6

Hi,

Reported to Steinberg. Thank you.

1 Like
7

Hi,

I have just resolved the DMP file, and the issue is on the controller side:
RA_Control+0x12b481

8

but could you precise the reason ?

9

Hi,

Unfortunately I can’t. The RA control developers should investigate.

The whole call stack looks like this:

ntdll!NtWaitForAlertByThreadId+0x14
ntdll!RtlpWaitOnCriticalSection+0x1e3
ntdll!RtlpEnterCriticalSectionContended+0x204
ntdll!RtlEnterCriticalSection+0x42
RA_Control+0x12b481
0x760decd0
0x0000d128`4cb11c7d
'g_wmfTags''+0x633
0x524103e8
0x45526e67
0x14e810
0x4f7ff1f0
bx_console_SSL_4000_E+0x3de188
VCRUNTIME140!__RTDynamicCast+0xd8
bx_console_SSL_4000_E+0xe0092

There is no Cubase mentioned at all.

10

Hello,
Another plugin which freeze Cubase 14 and even the PC ! the Rhea plugin (which control Rhea Wes Audio compressor in format 500 analog controlled by plugin) as soon as I connect the USB connection with the plugin => freeze of Cubase and more of the PC I have to go to ALT-CTRL-SUPPR to finish the task in windows to exit of the freeze … gargggllll it crashes in Cubase 13 too …

11

Hi,

Could you attach the freeze dump file, please?

12

unfortunately, no freezedump, Cubase slow soudainely and even the PC ! I have to go to tasks management of windows to end Cubase task to close it

13

ok I think it was my analog routing which was wrong and crashed cubase :wink: I fixed it and now all is right with the Rhea and his plugin :slight_smile: GREAT !