Cubase 14: Changing track color crashes the app when Quiting

Cubase
1

Opened a new project to create a new template, added some tracks but did not do any audio or midi recording. Just empty tracks.

I modified the Project Colors, assigned some new colors to some tracks then saved the project. So far so good. However when I come to Quit, Cubase splashes a whole bunch of error screens (maybe 20 or 30) and then closes.

I looked at the dump and it indicated a problem in user32.dll… so I overwrote the preferences with the ones I had from Cubase 13 and restarted ok.

However if I go and change a tracks color, save the project and then Quit, the same error windows gets splashed. So staying away from changing colors for the moment.

Cubase 14.0.5 64bit2024.11.18 19.40.21.990.dmp (1.5 MB)

3

Hi,

Reported to Steinberg. Thank you.

4

Hi,

Could you attach a screenshot of these messages, please?

5

Too fast to do a screenshot so took a photo. Hope this helps.

I’ve been trying to reproduce it “consistently” but not managing every time. However there also seems to be some interaction (my impression) when also enabling/disabling VST2 plugins in the plugins manager… in addition to modifying and assigning project colors to tracks.

Leaving the plugin manager VST2 “disabled” seems to stop the crashes happening, I feel.

20241126_095301
20241126_0953011920×2560 372 KB

6

Hi,

Could you please share via a Private Message a Dropbox (or similar service) link to your Template?

7

Hi Martin,

Some details:

Context: Windows 11 Pro latest, Cubase 14.0.10 latest

  • Loaded this project with no audio interface connected so defaulted to Steinberg built-in ASIO driver
  • Did nothing at all just save as new version (ctrl-shift-s) to Save a New version. That worked.
  • Pressed Ctrl-Q to quit.
  • The error screens began to splash and then a pause, and then they all closed.

This is the link to the .cpr file:
https://we.tl/t-qq4dn3E4KQ

Best regards
Zeid

| Martin.Jirsak
December 6 |

  • | - |

Hi,

Zeid:

Cubase 14.0.5 64bit2024.11.18 19.40.21.990.dmp (1.5 MB)

Could you please share via a Private Message a Dropbox (or similar service) link to your Template?

8

Hi Zeid,

Thank you very much, I will investigate.

9

Just to add something I’m noticing…

I was enabling VST2 plugins because I had a few I still wanted to try to use.

However, if I keep the “enable VST2 plugins” disabled, the problem seems to go away. I can then save the project without the error.

11

Hi,

The crash happens after tear down of the channel “gVOX”, containing:

  • Lindell 80 Channel
  • SPL IRON
  • Maag EQ4
  • CORE EQ
  • kHs Limiter

Don’t know if/which of those are eventually VST2, but removing the plug-ins above one by one from the project might help to find the one making trouble.

12

Hi Martin. I did some investigation myself and found that the Nomad Factory Bus Driver VST2 plugin was the problem. Just trying to remove it caused the crash. I ended up uninstalling it, starting Cubase and opening the project that correctly reported the plugin missing. I was then able to remove it from the insert slot it was in and saved the project correctly.

Thanks for your help and follow up

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