hey there i am 10 years now on the softwer and i never had so much crashed
when i open 2 projects it crash
when i open vst it crash not sure what is the reason
i have i9 new computer and cpu
i upload 2 dumps files maybe some one can help me
becuse there is not 30 min witout crash
thanks to you all
Cubase 14.0.10 64bit2024.12.5 1.05.42.760.dmp (1.3 MB)
Cubase 14.0.10 64bit2024.12.5 1.12.03.289.dmp (1.3 MB)
Cubase 14.0.10 64bit2024.12.5 1.09.42.803.dmp (1.3 MB)
You title says “Cubase 14”
But your dump files say “Cubase 12” and are dated from June 2023
And the files are from June 2023. Did you possibly upload the wrong files?
ohhh sorry wrong file
i updated the correct one
thanks for your help
There is a crash in the DirectX software from Microsoft.
The library
d3d11.dll
belongs to DirectX and so this points either to the Microsoft drivers or the graphics system in your computer.
It is not visible what graphics adapter you are using, in case it is from Nvidia make sure you get rid of any gaming driver and install the so called “Studio Driver”, available from their website.
Here is also a link to a Microsoft website, where a user had similar crashes (with a different app) and a couple of hints on how to solve it from a Microsoft Agent.
Hello,
I reported this to verify what the issue actually is.
There is a chance that the crash occurs in mixer history, although it seems more due to object destruction in d3d11. The latter can occur with plugins (and can be due to different problems, the most common being double object destruction).
Which plugins crash when opening?
What GPU do you use?
Another issue in these cases could be related to memory usage - there is software that does not release its used memory, which can cause issues when activating the second project: did you have a look at the memory usage before the crash happens? If it also happens when switching projects, did you do this while plugins UIs were open? (if yes, do you remember which ones?).
i made some hotkeys shurtcuts to cubase you think it can be this softwer and addon?
Hello @psynir, no, I was referring to plugins.
Although I didn’t see this in a while, it happened that some plugins (instruments especially) didn’t unload their memory space when switching project, or even when closing the project. This means that the whole memory load of the new project will add on top of what’s not being released.
This is just one of the possible explanation, though, hence my asking the OP for more details.
[Edit: for completeness, I should add that NOT releasing some resources is normal and even recommended in various cases, like the use of shared libraries]
i did everything you guys sayes download theoffice drivers update everything and even do clean cubase install still cannot work on it
its not fair after buying softwer to not be able to work properly tbh
Cubase 14.0.10 64bit2024.12.5 1.12.03.289.dmp (1.3 MB)
Cubase 14.0.10 64bit2024.12.5 1.09.42.803.dmp (1.3 MB)
i upload 2more after the updates maybe somthing had change?
@psynir the developers have analysed the crash dumps and saw the problem originates in an unknown component.
I would therefore need replies to the questions in my fist post in this thread in order to try and reproduce in-house.
Thank you.
My cubase 14 is also constanly chrashing
below my dump files.
Cubase 14.0.20 64bit2025.4.1 9.55.59.313.dmp (980,3 KB)
Cubase 14.0.20 64bit2025.4.1 10.56.41.560.dmp (958,3 KB)
Crashing.
You should provide your computer setup info, it may help.
Also if you are on Windows you might want to try to disable Nahimic (win key, search for Services, scroll down to Nahimic and disable, then restart Cubase). It solved my issues (thanks again Fabio!)
Hi,
I don’t have a service Nahimic.
Setup is:
Windows 10 (22h2)
i7 2600k - 3.4ghz
16gb memory
samsung 860 - 2tb SSD
Radeon RX 580
UAD Apollo 8 Firewire
KOMPLETE 15 ULTIMATE
Waves Diamond V14
Cubase 10-11-12-13-14 only the last one crashes since i bought the upgrade recently all other still work.
This crash happens because of a Waves plugin component:
C:\Program Files (x86)\Waves\Plug-Ins V14\Clarity Vx DeReverb.bundle\Contents\Win64\GenericMultiCoreProcessor.dll
Please send the crash dumps to Waves.
Thank you! i just bought the upgrade to V15 to see if it is fixed. (Probebly the first thing they say). Once installed i will report back. Could you please also tell me how you found this ? Tried opening them with windbg but could not get out the info you are posting.
I think i have found it. (below)
I also found another error in a different dump file :
*** WARNING: Unable to verify checksum for FabFilter Pro-MB.vst3
How does it come this is suddenly a problem with cubase 14 and not 13
0:054> lmvm GenericMultiCoreProcessor_7ffad0c50000
Browse full module list
start end module name
00007ffad0c50000 00007ffad0ca0000 GenericMultiCoreProcessor_7ffad0c50000 (export symbols) GenericMultiCoreProcessor.dll
Loaded symbol image file: GenericMultiCoreProcessor.dll
Mapped memory image file: C:\Program Files (x86)\Waves\Plug-Ins V14\Clarity Vx DeReverb.bundle\Contents\Win64\GenericMultiCoreProcessor.dll
Image path: C:\Program Files (x86)\Waves\Plug-Ins V14\Clarity Vx DeReverb.bundle\Contents\Win64\GenericMultiCoreProcessor.dll
Image name: GenericMultiCoreProcessor.dll
Browse all global symbols functions data Symbol Reload
Timestamp: Tue May 9 15:29:17 2023 (645A4AAD)
CheckSum: 00051348
ImageSize: 00050000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Information from resource tables:
