For those of you who feel frustrated for not having a free C14 update after joining the great September deal, let’s do a small calculation :
Did you buy the full version C13 at 50% off, and now need to buy an update again to have the latest version? Well, instead of now buying C14 for $580 , you paid $290 for C13, and with the C14 update for $99 you paid totally $389 … still a great deal, -33% discount for a brand new product on release date, and you get a much better product than you thought.
Congratulations to you!
Did you buy the C13 update (from C12) at 50% off, but now need to pay $99 for another update to have the latest version? Well, instead of now paying $199 for a 2 version update from C12 to C14, you paid $50 at the deal, and another $99 for the update, totally $149 … still a good deal, -25% discount for a brand new product on release date, and you get a much better product than you thought (alternatively, still -50% cheaper if you don’t need the great new features, and you can still update later or at the next sale if you want to).
Congratulations to you too!
So what’s the frustration? You want the update for free?? Why would you? That trick of waiting with the activation just to have the next version for a free, is actually just a misuse of the grace period system (or, there can of course be legitimate reasons for not activating until later, but that still doesn’t make you have the right to require a new version for free).
That opinion of wanting to have it for free is then just an expression of ones owns selfish/greedy reasons. There’s absolutely no fair reason for that.
You still made a great deal! (see calculation above)
If everyone who didn’t activate Cubase 13 right away, but activated a trial instead, and waited to get a free Cubase 14 version - if those people also had to pay for Cubase 14 update, then I would feel, that there is more of an even playing field.
How is that even possible for them to get a free update and Steinberg allows for it?
Don’t you see anything wrong here?
Grace period is supposed to protect those who paid the full price before the next version release, right? And not help someone to exploit the system.
I’m really getting tired mentally being gaslighted on these forums like these problems don’t exist.
Let’s see, how are you ripped off? The full price for C14 is $580… So you payed $290 for C13 at the sale, and now $99 for a C14 update (if you want to), that’s totally $389…
So you saved almost $200 for a brand new realese, buying at that sale…
Good for you!
Sorry to say, I’m in the same boat and I feel the same. For those like me that take advantage of the 40th year anniversary it is not fair that in just 2 months a new version is here and we need to pay for another upgrade. A company like Steinberg should do better.
I feel like I am ripped off! I am super disappointed by this purchase. If I had known earlier a newer version is on coming I would have deferred.
Then you’d be out of pocket. You would literally be worse off financially. The cheapest way to get C14 was to buy C13 in the sale, and upgrade. Doing that makes it cheaper than deferring and buying it new today. You haven’t been ripped off, you’re absolutely quid’s in.
Sorry to say, I’m in the same boat and I feel the same. For those like me that take advantage of the 40th year anniversary it is not fair that in just 2 months a new version is here and we need to pay for another upgrade. A company like Steinberg should do better.
No one is forcing you to buy the new version. You paid for C13 with the discount, and got exactly what you paid for. No one is taking that away from you. It’s not stopping, it’s not changing. You. Are. Not. Losing. Out.
Just wait a few minutes until someone will tell you how lucky you were to even get such a wonderful deal.
Explain to me exactly why I, who paid for C13 Pro 12 months ago should not get the upgrade to C14 for free but someone who paid for it 2 months ago is entitled to it?
I am not saying that you are not entitled to it, but the difference is that you had C13 for a year now, and some of us only had it for a few weeks/months.
Edit: Also, you didn’t mention whether you got C13 at a full price or not. But since you say 1 year, I am assumming that you got it at full price, at release?
I am not saying that you are not entitled to it, but the difference is that you had C13 for a year now, and some of us only had it for a few weeks/months.
Edit: Also, you didn’t mention whether you got C13 at a full price or not. But since you say 1 year, I am assumming that you got it at full price, at release?
I paid full price for C13 Pro. I had no discounts. I know the difference is I’ve been using it 10 months longer than you, but I don’t know why that should entitle you to a free upgrade to C14 and not me.
You are right to some degree. This is a deep rabbit hole and we can keep discussing who is right and who is wrong. And I also do understand Steinberg to a degree, who doesn’t want to bend. Because if they start doing exceptions, then someone else will demand something else.
But I am still annoyed about it. Many people don’t seem to understand why and they’re trying to pull that toxic positivity, looking at the bright side, glass-half-full mindset. And I am generally a grateful individual who tries to look positively at things. But it’s hard in this situation.
And I have already seen tons of other annoyed users on these forums that have the same complaint as me, so I can’t be the only one??
And the topic that I started, which is now closed - in the end I didn’t even care for the 100 euros. It’s not that I don’t have the money for the update. But it’s the fact that someone have saved 100 euros by getting a free C14 update because they didn’t activate their license, either by luck or deliberately. And I was not one of them.
But it’s the fact that someone have saved 100 euros by getting a free C14 update because they didn’t activate their license, either by luck or deliberately. And I was not one of them.
If I’m going to be completely honest, I really do think this is the the root of it for you.
The point I was trying to make is that it’s always going to be unfair for someone, someone is going to game the system and someone is going to miss out.
If I’m going to be annoyed that someone gamed the system and got the upgrade for free, then I should be annoyed at you for managing to get something I spent a lot of money for literally half the price, by virtue buying it at a later date. Is that strictly fair? I could make an argument that it isn’t.
Of course, I’m not annoyed at you or anyone for getting C13 for less money than I paid for it. In truth, it doesn’t impact me in the slightest. In the grand scheme of things, Steinberg selling more copies means more budget to develop the later versions, but in my world how much you paid for it is irrelevant. It would get exhausting for me after a while getting concerned about it.
I don’t have much more to add. At the risk of some toxic positivity () I just focus my 1:1 relationship with Steinberg: Have they delivered what I paid for? If yes, great. If no, then I have a complaint. Provided they have done that, then other people don’t really come into my reckoning.
Not surprised to see some users who got Cubase 13 at a 50% discount or more through loyalty vouchers now complaining about not getting Cubase 14 for free. The entitlement is disappointing, but it is what it is. What really gets me, though, is that they’d want to ruin the grace period policy for others. Steinberg has always been fair, and if someone feels let down because they didn’t wait to activate for a free upgrade, well, boohoo, take it on the chin and enjoy the great deal you already got. If you want the new version, pay for it like most of us. I did, and have zero regrets.
I bought it on September 25th simply because I changed my computer and got a desktop Mac Pro running Big Sure 11.7 OS. And I was actually looking at Cubase 12, which I know goes well with Big Sure 11.7. Then I saw that they have an anniversary and for 99 euros can get 13, On Steinberg’s page it says it was not compatible but it actually works very well with Big Sure 11.7 OS. Most importantly, the Motu Traveler MK1 drivers also fit the very well with the system.I bought Cubase 13.41, which for me is the most stable version, and even after they gave me Cubase 14 for free, I would not install it and remove a tested and working version for a new beta version.A stable operation of a system is more important than a few new things. The only big minus is the Yamaha drivers for CC121. I tried all available drivers, but it actually appears in the Cubase Remote Device list but in fact can’t be activated.For that I thank Steinberg for the 14 version, but for now I think I’ll stay to 13.41 which works great for me.
For those who didn’t know, it’s 198.- so 99.- because they were too stupid, everyone knows that this is a management and sales trick but it is highly questionable
I know that new cars come on the market every year.
I see this year’s model is reduced by 50%.
It is a great price and a real bargain.
I will buy the car now and save lots of money.
I expect to get next year’s model free, and will even consider litigation if I don’t get it, because I would feel cheated, should I choose to trade up to the newer model at an even greater discount.
[/sarcasm]
All this nonsense is providing the best possible argument to eliminate the grace period entirely.
If goodwill is met with such vitriol, is it time to cease the goodwill?
It does feel like the root of some people’s annoyance is more that others in their position benefited from a later activation, whereas they didn’t and “missed out”.
Those others may have done it accidentally and unknowingly, or had the knowledge to game / hack / scam / trick / work around / exploit / benefit from the grace period system (insert verb of choice).
Maybe the fairest thing would be for Steinberg to keep the grace period for new purchases who bought at full price, and remove it entirely for upgraders. Just a thought.
:
) I just focus my 1:1 relationship with Steinberg: Have they delivered what I paid for? If yes, great. If no, then I have a complaint. Provided they have done that, then other people don’t really come into my reckoning.
