Since moving to a new Windows 11 PC, I’ve had a couple of times where Cubase 14 Pro hung on starting with the “Initializing: Scanning VST3 Plug-ins…” status showing.
When I look at Task Manager, it shows “Checking Licenses”:
I used procdump to capture a DMP file, with the latest instance being on Google Drive at:
(inside a ZIP file to cut down on space).
WinDbg shows the following:
************* Preparing the environment for Debugger Extensions Gallery repositories **************
ExtensionRepository : Implicit
UseExperimentalFeatureForNugetShare : true
AllowNugetExeUpdate : true
NonInteractiveNuget : true
AllowNugetMSCredentialProviderInstall : true
AllowParallelInitializationOfLocalRepositories : true
EnableRedirectToChakraJsProvider : false
-- Configuring repositories
----> Repository : LocalInstalled, Enabled: true
----> Repository : UserExtensions, Enabled: true
>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
************* Waiting for Debugger Extensions Gallery to Initialize **************
>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.234 seconds
----> Repository : UserExtensions, Enabled: true, Packages count: 0
----> Repository : LocalInstalled, Enabled: true, Packages count: 45
Microsoft (R) Windows Debugger Version 10.0.27920.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [D:\Downloads\Procdump\Cubase14.exe_251008_142213.dmp]
Comment: '
*** procdump64 -e -h -t Cubase14
*** Hung window detected: 60e86'
User Mini Dump File: Only registers, stack and portions of memory are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 26100 MP (24 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
Edition build lab: 26100.1.amd64fre.ge_release.240331-1435
Debug session time: Wed Oct 8 14:22:13.000 2025 (UTC - 7:00)
System Uptime: 0 days 17:20:06.294
Process Uptime: 0 days 0:23:40.000
................................................................
................................................................
.................
Loading unloaded module list
............
+------------------------------------------------------------------------+
| This target supports Hardware-enforced Stack Protection. A HW based |
| "Shadow Stack" may be available to assist in debugging and analysis. |
| See aka.ms/userhsp for more info. |
| |
| dps @ssp |
| |
+------------------------------------------------------------------------+
For analysis of this file, run !analyze -v
ntdll!NtWaitForSingleObject+0x14:
00007ffd`177a32b4 c3 ret
0:000> !analyze -v
................................................................
................................................................
.................
Loading unloaded module list
............
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 4109
Key : Analysis.Elapsed.mSec
Value: 26789
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 421
Key : Analysis.Init.Elapsed.mSec
Value: 10985
Key : Analysis.Memory.CommitPeak.Mb
Value: 289
Key : Analysis.Version.DbgEng
Value: 10.0.27920.1001
Key : Analysis.Version.Description
Value: 10.2506.23.01 amd64fre
Key : Analysis.Version.Ext
Value: 1.2506.23.1
Key : Failure.Bucket
Value: BREAKPOINT_80000003_Cubase14.exe!Unknown
Key : Failure.Exception.Code
Value: 0x80000003
Key : Failure.Hash
Value: {b18e197d-3e2f-5342-97db-adb1200c297a}
Key : Failure.ProblemClass.Primary
Value: BREAKPOINT
Key : Faulting.IP.Type
Value: Null
Key : Timeline.OS.Boot.DeltaSec
Value: 62406
Key : Timeline.Process.Start.DeltaSec
Value: 1420
Key : WER.OS.Branch
Value: ge_release
Key : WER.OS.Version
Value: 10.0.26100.1
Key : WER.Process.Version
Value: 14.0.32.342
FILE_IN_CAB: Cubase14.exe_251008_142213.dmp
COMMENT:
*** procdump64 -e -h -t Cubase14
*** Hung window detected: 60e86
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000000000000
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 0
FAULTING_THREAD: 8370
PROCESS_NAME: Cubase14.exe
ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
EXCEPTION_CODE_STR: 80000003
STACK_TEXT:
00000000`0014f818 00007ffd`149d895f : 00000000`00000000 00000000`005c0000 00000000`00000000 00000000`00000000 : ntdll!NtWaitForSingleObject+0x14
00000000`0014f820 00000001`445fba38 : 00000000`00000100 00000000`00000052 00000000`00000000 00000000`000013f4 : KERNELBASE!WaitForSingleObjectEx+0xaf
00000000`0014f8c0 00000001`42b8055b : 00000000`0014f960 00007ffd`00000002 00000000`22fedd60 00000000`00000052 : Cubase14+0x45fba38
00000000`0014f8f0 00000001`428cc349 : 00000000`0014fc08 00000000`00000000 00000000`0014fad8 00000000`00000100 : Cubase14+0x2b8055b
00000000`0014fbc0 00000001`44824e24 : 00000000`00000119 00000001`46642c10 00000000`0014fb28 00000000`00000119 : Cubase14+0x28cc349
00000000`0014fc50 00000001`44821a3e : 00000000`0069f240 00000000`00000000 00000000`0014fc48 00000000`0014fb98 : Cubase14+0x4824e24
00000000`0014fc90 00000001`438a13d4 : 00000000`0069f240 00000000`0069f240 00000000`0069f488 00000000`0069f4c0 : Cubase14+0x4821a3e
00000000`0014fcc0 00000001`44de86ee : 00000000`00000000 00000000`0014fce8 00000000`0014fd28 00000000`0014fce8 : Cubase14+0x38a13d4
00000000`0014ff20 00007ffd`1687e8d7 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Cubase14+0x4de86ee
00000000`0014ff60 00007ffd`17648d9c : 00000000`00000000 00000000`00000000 000004f0`fffffb30 000004d0`fffffb30 : kernel32!BaseThreadInitThunk+0x17
00000000`0014ff90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x2c
STACK_COMMAND: ~0s; .ecxr ; kb
SYMBOL_NAME: Cubase14+45fba38
MODULE_NAME: Cubase14
IMAGE_NAME: Cubase14.exe
FAILURE_BUCKET_ID: BREAKPOINT_80000003_Cubase14.exe!Unknown
OS_VERSION: 10.0.26100.1
BUILDLAB_STR: ge_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 14.0.32.342
FAILURE_ID_HASH: {b18e197d-3e2f-5342-97db-adb1200c297a}
Followup: MachineOwner
---------
Restarting Cubase after one of these hangs (and ending the task) succeeds. The first time it happened was the first time I started Cubase on the new system, but the most recent time was after a number of successful starts, including one earlier in the day when this happened.
I had not been having these hangs with Cubase 14 on my old Windows 10 system.

