Cubase 15 Media and Template issue

Hey Everyone:

Newish to Cubase but I have done some due diligence looking for a solution to the following:

More often than not, but not always, when I open cubase any templates and all presets for padshop retrologue etc are missing. Media bay spins looking for all this (I assume) but thats it no success.

Close Cubase, reopen, sometimes reboot etc. It is not reproducible and intermittent, so kind of frustrating.

Any wisdom here?

Cubase 15

Mac Mini M4.

MacOS 15.4.1

Take care

Patt

Hi,

Ensure, the mediaservice component is up to date, please. It updates automatically, when you start Steinberg Download Assistant.

1 Like

Hey @Martin.Jirsak

thanks for the help!! I did check to see that everything was up to date. However, I fixed the issue so far by redirecting the software to the appropriate directory!

Thanks!!

Patt

1 Like