Cubase 15 - Not Responding

I updated to 15 from 14 about 2 weeks ago and have been experiencing this issue on loading projects. I select the project from the HUB, and Cubase starts loading but stops. The Task Manager shows this:

Projects are both existing (from 14) and newly created in 15.

do you get any dmp files in your crash files folder? does it happen with all projects or just some?

No dump files. It just kinda freezes. Seems to happen on every project but not regularly. I usually reboot the machine and try again. It typically works then.

If it is always on loading a project, it might of course be a rogue plugin. I would suggest starting Cubase in safe mode

But select “disable third party plugins” instead of “disable preferences” (you can do that, too, if it turns out not to be a plugin).

1 Like

FWIW, if you want to have a process dump to report for an app that has locked up but has not crashed, you can get it from task manager.

Pete
Microsoft

2 Likes

Thank you, Pete. I did not know that.

Just ran into the same problem as above: C15 working fine all day and suddenly not responding anymore. FWIW: I was changing an output of a midi instrument from VE Pro (Synchron instrument) when it happened. PC explorer became (partly) unresponsive as well e.g. I can’t type anything in the searchfield in the Taskbar anymore.

Working on pc: W11, 64GB of RAM, i7-12700k, MSI Z790-P motherboard, all software on fast SSD’s.

Dmp file is in the attachment, I hope you can find something useful in it.

Cubase 15.0.6 64bit 2026.1.13 11.18.22.388-freezedump.dmp (1.7 MB)

 # Child-SP          RetAddr               Call Site
00 00000000`00149b68 00007ffc`fc01944a     ntdll!NtWaitForSingleObject+0x14
01 00000000`00149b70 00007ffc`fc01b8e9     mswsock!SockWaitForSingleObject+0x15a
02 00000000`00149c00 00007ffc`fe67f77c     mswsock!WSPRecv+0x619
03 00000000`00149ce0 00007ffc`6cc6b200     ws2_32!recv+0x16c
04 00000000`00149d80 00000000`00000000     Vienna_Ensemble_Pro_x64+0x57b200

so Vienna Ensemble Pro would be the problem

Hmm, that would be a problem, this whole template is built around VE Pro… :grimacing:

I’m running the latest version of VE Pro, I also have some music in templates without it, but this one is with it and is a quiet important one (long scene in movie).

D*mn, have to look into how to fix this

I think several users report this plugin as problematic. I guess contact the vendor, I do not use this instrument

1 Like

Will do this. Thanks for your swift replies!

Is VEP allowed through your firewall?

The text from the dump above indicates that it’s waiting on the socket. That could mean it’s blocked, or you have other network issues. Ensure it’s a wired connection and shows up as private/trusted, not public, on both PCs.

Pete
Microsoft