Cubase 6.0.2 crashes when using crossfades

Cubase
1

Hi,

I was working on a project (2 MIDI tracks, 2 audio tracks) and using crossfades.
I selected the two audio files to be ‘crossfaded’ and all was fine. Then, in order to refine the crossfade I opened the cross fade editor, and when changing the kind of fade (the curve) I get an error message:
"A serious problem has occurred! Please save your project under a different name. … "
The message stated that a log was created in the Cubase 6 folder (Cubase6.LOG.) but I could not find this log.

The problem has occurred repeatedly (three times).

I’m using version 6.0.2

Is this a common problem/bug?

I hope someone can help me with this.
If any detailed information about my project is needed, let me know!

Thanks,
Lars

2

I’d be inclined to start by trashing the Cubase preferences, and if that doesn’t fix it, re-install Cubase. Don’t use old templates from previous versions

3

Thanks !

But I have actually not changed anything about the preferences, all is still set to default.

4

Did anybody else experience this issue?

5

Even if you have not changed anything in the preferences, they could have become corrupted so I would try that anyway. I have had one project (and read about others) that have something strange happen and never seem to work right again (basically becoming corrupted). You may have to resort to starting a fresh project and importing (or drag and drop) the audio and MIDI tracks into it. It will require a little work but 4 tracks shouldn’t be too bad. It should be easier than re-installing Cubase, which I would do as a last resort. Don’t forget about track presets if you decide to “start from scratch” in a new project. They can save you some time.
HTH
J.L.

6

Thanks !

I will try what you suggested. But how do I ‘trash’ the preferences?
And how did they become corrupted?
Wouldn’t this suggest that there is some kind of bug?

7

There is an article in the knowledge base explaining it. It is titled something like, “Deleting the preferences of the sequencer.”
HTH
J.L.

8

Thank you very much !

I will check it out!

Lars

9

Hello again,

I have another question regarding my issue and the 'trashing of preferences :

How does the preference folder get corrupted? What would cause this? Could this be a user error or a software plug-in not working correctly? Or could this be a bug in Cubase?
Is there anything I can do to prevent this kind of thing from happening?

Thanks,
Lars

10

I suppose all of the above could cause it to happen. A good technique is to get the preferences the way you want them and them make a copy of the entire folder. That way, if the preferences encounter a problem, you can just copy your “safe” preferences to reset everything.
HTH
J.L.

11

Thank you very much ! Sounds like a great idea :slight_smile:

So I take it, this is more or less a common thing that happens to other users frequently, too? And nothing really serious to worry about too much?