as I did not get an answer to my support request from Steinberg yet, I decided to ask around here.
For almost a year my Cubase 6.5 (32 Bit running on Win7 64Bit per Focusrite Saffire-Firewire) ran stable and perfect, no issues at all.
Now since about 3 weeks, from one day to another, it crashes and crashes. After a random amount of time (can be 5 minutes after starting, but also more than an hour) the audio suddenly stops while playback still continues running. All you can do then is hit “save” and close the project-window. After that Cubase crashes with or without an error message. If you do not close the project window, but the main Cubase-window the whole system freezes so that even the task-manager won’t work and you have to shut down by turning the PC off.
When there’s an error message displayed while crashing (which sometimes is the case but more often not) it says: “Runtime Error! R6025 - pure virtual function call!”
Googling that one did not really help me any further as I’m not a total PC-dumbhead, but definitely no geek either.
At first I suspected the public Beta-demo of Slate’s VBC I had recently installed, but then I realized the crashes had started some days before I installed VBC. For using the VBC demo I had to install the new iLok-Manager which itself seems to be a buggy pain in the ass, but as I said, the crashes had started to occur earlier.
Besides that I did not change anything to my system setup - no new plugins or other software installed, all drivers are up to date, the Cubase-Update to 6.5.5. changed nothing.
What did I try? Of course I deinstalled VBC and all of its components. Nothing. I reinstalled Cubase (as Admin for all users) several times. I rescanned the plugins. I deleted the preferences. I deleted the PlugIn-Blacklist. I cleaned the registry and wiped all temporary files. Nothing helped.
After debugging the Cubase crash dump it seems that the troublemaker is the following module:
The problem is: If you delete that one from your components folder, no installed Plug-Ins will be found.
As I’m in the midst of mixing an album with a deadline coming soon I’d really appreciate any help.
Mixing ain’t a breeze when you either save every single mix move (including ones you might not be happy with in the long run) in fear of a crash soon to come - or don’t save and then lose important moves by a sudden crash and have to redo everything again…