Talk to Asknet tomorrow instead of emailing them. They’re very good.
UK: +44-871-6640173 (0,10 GBP per minute)
HTH.
Gr8h8m, did you get it sorted out? Hoping so.
Yep - Asknet reset it all so it worked out. Still, seemed daft to me not making it available on the ftp or normal site. Bandwidth issues I guess.