first post and a desperate one…
I was using Cubase Studio 5 on my Win7 32-bit PC without any problems, until I decided to install the Cubase 6 Update:
I cannot activate Cubase 6, as soon as I enter my activation code, eLicenser Control tells me that the “license database has a new format”. Need to retry after updating eLicenser to the latest version. Did that, without any effect, same problem.
I plugged the USB-eLicenser to my macbook and did the activation there. Worked. Recognized on my Win7 PC. But “updating the database” on Win7 still throws the same exception. See screenshot for the full beauty…
As soon as I launch Cubase 6 it throws an error message: “Method ID does not exist” (see screenshot). I can dismiss this message and Cubase goes on starting up. Cubase loads up, shows the startup page (the project selection form)… and Windows 7 crashes with the “windows has encountered a problem” error message, killing Cubase.
So I’m stuck with an expensive Upgrade that does not work. No idea, just frustration. Reinstalled, updated eLicenser to the latest version, upgraded Cubase to 6.0.2, deinstalled, reinstalled Cubase, rebooted regularly, did all “Windows Updates”, problems persist.
Wrote two support requests to Steinberg without any answer, spent a night installing all combinations instead of checking out the new sound features… lemme stop here, guess that’s enough to give you a feeling bout my mood…
in short: I need help… Thanks!