How about going to the steinberg page, “Shop” “HalionSonic”, “I want the update or upgrade” “Upgrade from Hypersonic 2 Hypersonic 1 or Halion Player”. How hard can that be…?
Here in Czechia I also can’t see the on-line option for upgrading from Hypersonic/HALion Player. I contacted my local distributor on January, 3 and still don’t have the update. But they said that this order would take three weeks. Although Czechia is a neighbour of Germany…
As soon as you get the upgrade DVD from your local distributor, an activation code will come with it. Then, you should activate the license through eLicenser Control Center, not though the Steinberg e-shop.