Ok, here’s my info & opinion on ‘how to deal with programmers’:
- First, it is my free choice to watch the forum. I’m lucky to not be forbidden to do so.
- I don’t do that because I didn’t trust my colleagues watching this but because
for a huge application like Cubase where forum threads go into deep details,
sometimes I can solve an issue much quicker this direct way. E.g. I can stop discussing bugs I already know.
Also, I do this because I’m interested in direct feedback.
- Every programmer has lots of other work to do and we all don’t have time to permanently hang around here.
I have to have deaf ears here in a way if I don’t want to work for a single user.
It is not as easy as it might be from a users point of view.
I think it is like this: Many people try to tell very few people what to do. Also, many people want
very different things, have different ways they like to work, have different work to do, ask for
things already there etc etc etc.
To summarize: If sometimes a user feels companies don’t react to their wishes fast enough in the right way,
it’s not because the company doesn’t want to. It is because its an art to filter the right information, make
the right conclusions and give them the right priority. It’s an essential part of why a company succeeds or not.
- Also, there are other programmers, too. This means: E.g. drag&drop is not my stuff.
However, don’t want to bother you .
From my POV, the best for us is to keep threads clean (one topic, not too much irrelevant stuff),
provide detailed information and trust in the responsible Steinberg guys watching this (they do).
The best chance to get something done is to formulate things in a short, clear way and tell why this is important I think.
Btw, as far as I know, the drag&drop thing does not work because the plugins don’t support it…but I’m not sure