Hello. On Ebay I purchased Steinberg Cubase 6 Full Retail and can’t install on the computer. When installed, the computer issues an informational window that Cubase 6 has already been registered by another user. I contacted the seller and he assured me that the license is genuine. What should I do in this situation? Thank you.
Have the previous owner “unregistered” it. Use the license resale wizard. I assume you got a physical USB dongle with a license on it and it works?
If you have the ELicenser with the license on it (!) everything is good. Cubase should start with the dongle plugged in.
No need to download a license in this case, as it’s already there (and has been downloaded with the activation code from your box - this code only works once). Click the link Jaslan posted and follow procedure/check with the seller to make the license yours.
If there’s no license on the dongle contact the seller.
Thanks. Contact with the seller.