Cubase 9.0.20 crashes on score editor opening (El Capitan)

Cubase
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1

As per the title… does anyone else have this experience / know how to resolve it?

Thanks in advance for any assistance.

2

First thing would be to delete score layouts. But don’t try to open the track(s) you’ve been looking at.

1 Add a midi track and a midi part,
2 open that in the Score Editor,
3 open Score Settings Layouts tab and Remove all the layouts.

Obviously, work on a copy of your file, not the original.

Also have a look at the troubleshooting tips in the Knowledgebase.

3

Many thanks for your speedy response. I’ll give this a go later today.

4

I’m afraid it crashes before I can open the score editor even with a newly created blank project + added midi channel and one note of midi.

I reinstalled everything a couple of weeks ago, and can only assume that some other persistent file is causing the issue.

Would the console output be useful for debugging?

5

Just for info, and so that the thread wasn’t wasted:

Renaming the ‘Cubase 9’ folder under ‘Macintosh HD/Users//Library/Preferences/’ to ‘Cubase 9 OLD’ allowed me to open the score editor and also resolved some midi import issues I’d been having. I had lots of custom presets though, so it’ll take a while to work out which ones were the cause.

I hope this helps anyone with the same situation.

6

Indeed. That’s why I suggested to also have a look at the troubleshooting tips in the Knowledgebase.

7

Thanks Steve. I hope the bug gets fixed at some point though.