Cubase 9.5.20 Audio doesn't extracted from video

Hello folks!

So the problem is that no audio extracted when importing video,
as shown on this screenshot:

tried almost everything - different video formats, installing codecs, start in safe mode
seems that it has no effect on this behaviour.
Am I alone ? :slight_smile: :frowning:

kind regards

Converting video using XMedia Recode solved a problem.
Thanks guys! :slight_smile:

kind regards