Cubase 9.5.3/OSX 10.12 Crash on studio settings change

Have encountered this issue five times this evening.
Track was originally recorded on 9 Pro last year, on the same iMac, but with a different audio interface - an NI Komplete Audio 6 as opposed to the current Steinberg/Yamaha UR242, which I bought recently.
I was working on this project yesterday and was able to add instrument tracks, MIDI tracks etc, with no issues at all. Probably added about another 7 or 8 tracks, if not more with no issues.
However, this evening, when it came to preparing to record an electric bass audio track, I was able to add the track itself, select the input as Mono Input 2, but as soon as I went into Studio/Studio setup/Inputs, to change Mono In 2 from Not Connected to Steinberg Yamaha UR242 Input 2, Cubase 9.5.3 crashes.

I’ve replicated this issue six times now. Each time, I can open the project, I’ve backed it up and opened a new version, I’ve rebooted the machine, I’ve gone into Preferences, Studio Setup and I can even change the input on Mono In 1 (but not press OK to commit to it), but as soon as I try and select anything on Mono In 2, BOOM, it crashes.

This is exceedingly annoying, to put it politely.

Crash dump as below. Thread 0 is the one that falls over each and every time.

I’m going to try and reinstall the 9.5.3 update to see if that makes any difference. If that doesnt work, I might think about rendering everything, exporting it to a new project and trying that instead.

Oh and incidentally, the issue is not unique to the UR242. I’ve used the same rig using 9.5.2 for recording and mixing an album project from October last year til March this year. I’m convinced that this is specific to 9.5.3.

Please help.

Many thanks

Process: Cubase 9.5 [1077]
Path: /Applications/Cubase 9.5.app/Contents/MacOS/Cubase 9.5
Identifier: com.steinberg.cubase9v5
Version: 9.5.30.192 (9.5.30.192)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Cubase 9.5 [1077]
User ID: 501

Date/Time: 2018-05-29 20:22:16.779 +0100
OS Version: Mac OS X 10.12.6 (16G1314)
Report Version: 12
Anonymous UUID: 0FE0B132-B2E0-EB1C-75E7-D4A0B74C3BF8

Sleep/Wake UUID: 1EE30BCE-302A-4B99-A680-C20CBF8FEF50

Time Awake Since Boot: 4400 seconds
Time Since Wake: 2200 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called
*** error for object 0x7fd9d4e81600: incorrect checksum for freed object - object was probably modified after being freed.


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff95b7ad42 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff95c68457 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff95ae0420 abort + 129
3 libsystem_malloc.dylib 0x00007fff95bdaf5d szone_error + 626
4 libsystem_malloc.dylib 0x00007fff95bdc925 small_free_list_remove_ptr_no_clear + 766
5 libsystem_malloc.dylib 0x00007fff95bdcc12 free_small + 721
6 libgraphics2d.dylib 0x0000000106527713 0x1064af000 + 493331
7 libgraphics2d.dylib 0x00000001065277ee 0x1064af000 + 493550
8 libgraphics2d.dylib 0x000000010654566c 0x1064af000 + 616044
9 com.steinberg.cubase9v5 0x0000000104b49ed5 0x102d93000 + 31157973
10 com.steinberg.cubase9v5 0x00000001049038f2 0x102d93000 + 28772594
11 com.steinberg.cubase9v5 0x000000010466b61c 0x102d93000 + 26052124
12 com.steinberg.cubase9v5 0x00000001049b41af 0x102d93000 + 29495727
13 com.steinberg.cubase9v5 0x00000001049b08ac 0x102d93000 + 29481132
14 com.steinberg.cubase9v5 0x00000001049b0b0c 0x102d93000 + 29481740
15 com.steinberg.cubase9v5 0x00000001049b0c64 0x102d93000 + 29482084
16 com.steinberg.cubase9v5 0x000000010466b61c 0x102d93000 + 26052124
17 com.steinberg.cubase9v5 0x0000000104ad2559 0x102d93000 + 30668121
18 com.steinberg.cubase9v5 0x00000001048e7165 0x102d93000 + 28655973
19 com.steinberg.cubase9v5 0x000000010466b61c 0x102d93000 + 26052124
20 com.steinberg.cubase9v5 0x0000000104ad6711 0x102d93000 + 30684945
21 com.steinberg.cubase9v5 0x00000001048fa2a4 0x102d93000 + 28734116
22 com.steinberg.cubase9v5 0x00000001048fa37e 0x102d93000 + 28734334
23 com.steinberg.cubase9v5 0x000000010466b61c 0x102d93000 + 26052124
24 com.steinberg.cubase9v5 0x0000000104ad2559 0x102d93000 + 30668121
25 com.steinberg.cubase9v5 0x0000000104965d7e 0x102d93000 + 29175166
26 com.steinberg.cubase9v5 0x000000010466b61c 0x102d93000 + 26052124
27 com.steinberg.cubase9v5 0x0000000104ad2559 0x102d93000 + 30668121
28 com.steinberg.cubase9v5 0x00000001048e7165 0x102d93000 + 28655973
29 com.steinberg.cubase9v5 0x000000010466b61c 0x102d93000 + 26052124
30 com.steinberg.cubase9v5 0x0000000104ad2559 0x102d93000 + 30668121
31 com.steinberg.cubase9v5 0x0000000103e8bd4e 0x102d93000 + 17796430
32 com.steinberg.cubase9v5 0x000000010466b61c 0x102d93000 + 26052124
33 com.steinberg.cubase9v5 0x0000000104ad6711 0x102d93000 + 30684945
34 com.steinberg.cubase9v5 0x00000001048fa2a4 0x102d93000 + 28734116
35 com.steinberg.cubase9v5 0x00000001048fa37e 0x102d93000 + 28734334
36 com.steinberg.cubase9v5 0x000000010466b61c 0x102d93000 + 26052124
37 com.steinberg.cubase9v5 0x0000000104ad2559 0x102d93000 + 30668121
38 com.steinberg.cubase9v5 0x0000000104b084ae 0x102d93000 + 30889134
39 com.steinberg.cubase9v5 0x000000010466b61c 0x102d93000 + 26052124
40 com.steinberg.cubase9v5 0x0000000104ad2559 0x102d93000 + 30668121
41 com.steinberg.cubase9v5 0x0000000104b084ae 0x102d93000 + 30889134
42 com.steinberg.cubase9v5 0x000000010466b61c 0x102d93000 + 26052124
43 com.steinberg.cubase9v5 0x0000000104ad2559 0x102d93000 + 30668121
44 com.steinberg.cubase9v5 0x0000000104b084ae 0x102d93000 + 30889134
45 com.steinberg.cubase9v5 0x000000010466b61c 0x102d93000 + 26052124
46 com.steinberg.cubase9v5 0x0000000104ad2559 0x102d93000 + 30668121
47 com.steinberg.cubase9v5 0x0000000104b084ae 0x102d93000 + 30889134
48 com.steinberg.cubase9v5 0x000000010466b61c 0x102d93000 + 26052124
49 com.steinberg.cubase9v5 0x0000000104ad2559 0x102d93000 + 30668121
50 com.steinberg.cubase9v5 0x0000000104b084ae 0x102d93000 + 30889134
51 com.steinberg.cubase9v5 0x000000010466b61c 0x102d93000 + 26052124
52 com.steinberg.cubase9v5 0x0000000104ad2559 0x102d93000 + 30668121
53 com.steinberg.cubase9v5 0x0000000104b0819a 0x102d93000 + 30888346
54 com.steinberg.cubase9v5 0x000000010466b61c 0x102d93000 + 26052124
55 com.steinberg.cubase9v5 0x0000000104ad6711 0x102d93000 + 30684945
56 com.steinberg.cubase9v5 0x0000000104a0f4a6 0x102d93000 + 29869222
57 com.steinberg.cubase9v5 0x0000000103e7ef0e 0x102d93000 + 17743630
58 com.steinberg.cubase9v5 0x000000010477b41a 0x102d93000 + 27165722
59 com.steinberg.cubase9v5 0x000000010467caff 0x102d93000 + 26123007
60 com.steinberg.cubase9v5 0x0000000103ed7488 0x102d93000 + 18105480
61 com.steinberg.cubase9v5 0x000000010477b41a 0x102d93000 + 27165722
62 com.steinberg.cubase9v5 0x000000010467caff 0x102d93000 + 26123007
63 com.steinberg.cubase9v5 0x000000010467d529 0x102d93000 + 26125609
64 com.steinberg.cubase9v5 0x00000001047cd354 0x102d93000 + 27501396
65 com.steinberg.cubase9v5 0x00000001049430c4 0x102d93000 + 29032644
66 com.steinberg.cubase9v5 0x0000000104b19ef6 0x102d93000 + 30961398
67 com.steinberg.cubase9v5 0x0000000104942e25 0x102d93000 + 29031973
68 com.steinberg.cubase9v5 0x00000001048c1396 0x102d93000 + 28500886
69 com.steinberg.cubase9v5 0x00000001048c6cb9 0x102d93000 + 28523705
70 com.steinberg.cubase9v5 0x0000000104ae09fa 0x102d93000 + 30726650
71 com.steinberg.cubase9v5 0x0000000104af18e8 0x102d93000 + 30796008
72 com.steinberg.cubase9v5 0x0000000104ad8ae8 0x102d93000 + 30694120
73 com.steinberg.cubase9v5 0x0000000104ae09fa 0x102d93000 + 30726650
74 com.steinberg.cubase9v5 0x0000000104af18e8 0x102d93000 + 30796008
75 com.steinberg.cubase9v5 0x0000000104ad8ae8 0x102d93000 + 30694120
76 com.steinberg.cubase9v5 0x0000000104a887fc 0x102d93000 + 30365692
77 com.steinberg.cubase9v5 0x0000000104ae09fa 0x102d93000 + 30726650
78 com.steinberg.cubase9v5 0x0000000104af18e8 0x102d93000 + 30796008
79 com.steinberg.cubase9v5 0x0000000104ad8ae8 0x102d93000 + 30694120
80 com.steinberg.cubase9v5 0x00000001048fa3c4 0x102d93000 + 28734404
81 com.steinberg.cubase9v5 0x0000000104ae09fa 0x102d93000 + 30726650
82 com.steinberg.cubase9v5 0x0000000104af18e8 0x102d93000 + 30796008
83 com.steinberg.cubase9v5 0x0000000104ad8ae8 0x102d93000 + 30694120
84 com.steinberg.cubase9v5 0x0000000104ae09fa 0x102d93000 + 30726650
85 com.steinberg.cubase9v5 0x0000000104af18e8 0x102d93000 + 30796008
86 com.steinberg.cubase9v5 0x0000000104ad8ae8 0x102d93000 + 30694120
87 com.steinberg.cubase9v5 0x0000000104ae09fa 0x102d93000 + 30726650
88 com.steinberg.cubase9v5 0x0000000104af18e8 0x102d93000 + 30796008
89 com.steinberg.cubase9v5 0x0000000104ad8ae8 0x102d93000 + 30694120
90 com.steinberg.cubase9v5 0x00000001048fa3c4 0x102d93000 + 28734404
91 com.steinberg.cubase9v5 0x0000000104ae09fa 0x102d93000 + 30726650
92 com.steinberg.cubase9v5 0x0000000104af18e8 0x102d93000 + 30796008
93 com.steinberg.cubase9v5 0x0000000104ad8ae8 0x102d93000 + 30694120
94 com.steinberg.cubase9v5 0x00000001048fa3c4 0x102d93000 + 28734404
95 com.steinberg.cubase9v5 0x0000000104ae09fa 0x102d93000 + 30726650
96 com.steinberg.cubase9v5 0x0000000104af18e8 0x102d93000 + 30796008
97 com.steinberg.cubase9v5 0x0000000104ad8ae8 0x102d93000 + 30694120
98 com.steinberg.cubase9v5 0x0000000104afc253 0x102d93000 + 30839379
99 com.steinberg.cubase9v5 0x0000000104afbbfc 0x102d93000 + 30837756
100 com.steinberg.cubase9v5 0x0000000104b2d782 0x102d93000 + 31041410
101 com.steinberg.cubase9v5 0x0000000104b2de76 0x102d93000 + 31043190
102 com.apple.AppKit 0x00007fff7e26e24f -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 6341
103 com.apple.AppKit 0x00007fff7e26aa6c -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 1942
104 com.apple.AppKit 0x00007fff7e269f0a -[NSWindow(NSEventRouting) sendEvent:] + 541
105 com.apple.AppKit 0x00007fff7e0ee681 -[NSApplication(NSEvent) sendEvent:] + 1145
106 com.steinberg.cubase9v5 0x000000010466124f 0x102d93000 + 26010191
107 com.apple.AppKit 0x00007fff7d969427 -[NSApplication run] + 1002
108 com.steinberg.cubase9v5 0x0000000104b199be 0x102d93000 + 30960062
109 com.steinberg.cubase9v5 0x000000010494213d 0x102d93000 + 29028669
110 com.steinberg.cubase9v5 0x000000010465b690 0x102d93000 + 25986704
111 com.steinberg.cubase9v5 0x00000001046607fb 0x102d93000 + 26007547
112 libdyld.dylib 0x00007fff95a4c235 start + 1

Thread 1:: CRASH THREAD
0 libsystem_kernel.dylib 0x00007fff95b7339e semaphore_timedwait_trap + 10
1 com.steinberg.cubase9v5 0x00000001046811c2 0x102d93000 + 26141122
2 com.steinberg.cubase9v5 0x0000000104681adc 0x102d93000 + 26143452
3 com.steinberg.cubase9v5 0x0000000103b0323e 0x102d93000 + 14090814
4 com.steinberg.cubase9v5 0x0000000104680dcf 0x102d93000 + 26140111
5 libsystem_pthread.dylib 0x00007fff95c68d1e _pthread_suspended_body + 176

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5ce65808 rdx: 0x0000000000000000
rdi: 0x0000000000000307 rsi: 0x0000000000000006 rbp: 0x00007fff5ce65830 rsp: 0x00007fff5ce65808
r8: 0x00000000fffffff0 r9: 0x00006180022cc460 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x0000000000000001 r13: 0x000000011e563000 r14: 0x00007fff9e9c43c0 r15: 0x0000000106c25000
rip: 0x00007fff95b7ad42 rfl: 0x0000000000000206 cr2: 0x00007fff9e9a6128

Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133


B
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 6
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3144
thread_create: 0
thread_set_state: 0

Model: iMac12,2, BootROM IM121.004D.B00, 4 processors, Intel Core i5, 2.7 GHz, 16 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0000, -
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0000, -
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1067 MHz, 0x0000, -
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1067 MHz, 0x0000, -
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 5.0.5f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N, 4.67 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: eLicenser
USB Device: Steinberg UR242
USB Device: IR Receiver
USB Device: Card Reader
USB Device: USB 2.0 Bus
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Desktop
USB Device: INIC-1615P
USB Device: iLok
USB Device: My Passport 07A8
USB Device: IMPACT LX61
USB Device: Maschine Controller
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
FireWire Device: OEM ATA Device 00, inXtron, Inc., Up to 800 Mb/sec
Thunderbolt Bus: iMac, Apple Inc., 22.1
Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 3, 5.6

Hi and welcome,

Could you share the source *.crash file, please?

Im sure I can find one, I’ve had about 15 crashes so far. I would also appreciate some assistance in how to roll back to 9.5.2 if possible. I have the 9.5 source and the 9.5.2.1 update install packages, but everything still comes up 9.5.3 and the problem persists.

I’ll just force another crash and compress the report and add it.

Please find attached.

This one was provoked by trying to render in place about 7-10 bars of simple block chords from the chord track against an NI VST in Kontakt, specifically Vocalise 2. If I do 4 bars or less of rendering, sometimes it goes through OK.

That is subsequent to downloading through the update tool the full 9.5 installation and running that and also trying to reinstall 9.5.2.1, which doesnt appear to have worked. Everything still shows up on boot as 9.5.3 and the symptoms still persist.

Yesterday, the symptom was old projects done in 9.5.2 or older (8.5 or 9.0) that would open, but wouldnt allow me to add any audio tracks, wouldnt allow me to change the studio/audio inputs on old tracks (have changed my interface since the older tracks have been created from an NI Komplete Audio 6 to a UR242.
Reinstalling 9.5.3 and Channel Batch Exporting these old projects into new 9.5.3 ones allowed me to work around those two particularly irksome issues, but as soon as one is worked around another one comes up.

This has only been since 9.5.3.
9.5.2.1 was totally stable and I used both the old interface and the new one and did vast amounts of rendering for 2 album projects from September last year through to April this year with no issues at all. It has only happened since the latest update.

I can understand if there is no fix so far, but if that is the case, I need advice on how to roll back to 9.5.2 because the longer this goes on, the more likely I am to up sticks and go to Logic instead, which after a decade with Cubase would be an awful waste, but an unusable system is an unusable system. Its not good.

Thanks in advance for your help. If you need any further crashdumps, I’m sure I can easily provoke more of them without too much trouble, if the last two days are anything to go by.
Cubase 9.5.3 crash report 31 May 2018.txt.zip (39.3 KB)

Any update on this, gentlemen? Or if there is no date yet for a fix, can you advise on the suggested way of rolling back to 9.5.2.1, as requested two weeks ago?

Thanks.

Hi,

Sorry it seems, I overlooked or forgot this.

The crash is in: KazrogLLC.Recabinet3.

thanks Martin, I will blacklist this particular plug in and see where it leads us from there. If I need to pursue the roll-back to 9.5.2 any further then I’ll be in touch.

Thanks.

Now resolved for now. Have also removed some other old unused plugins and so far so good. Seems to be behaving itself. We’ll close this ticket and see what happens next. Many thanks.