Cubase 9.5 AI to Elements Upgrade Issue

Hi Guys,

I have just purchased the Cubase Elements 9.5 Upgrade from Cubase LE, AI, Essential or Sequel.

I am currently running Cubase AI 9.5.

When I enter the Activation Code in eLicenser is says there is no license is available which can be upgraded.

What steps do you need to take to upgrade?

A bit confusing. Any help would be great.