I just upgraded from Cubase Pro 9 to 9.5. When I try to launch version 9.5 I get several errors and can’t start Cubase. I get a pop-up message a couple of times headed ‘e-licenser control error’. “Application has caused the following error. DCOM connection to program Synsopus.exe failed. Error. The RPC server is unavailable”.
From what I’ve read here this problem can be solved by updating Nvidia driver and installing all Windows updates. Well, my Windows 7 is updated and my graphic card is a ATI Radeon 5450 and it seems there isn’t a more recent driver than the one I have installed.
I already submitted a support ticket 20 days ago but Steinberg decided to ignore me.
So, I paid for an update that I can’t use!
Any ideas on how to solve this problem?