Cubase 9 crashes when I use retrologue

everytime when i uses retrologue 2 my cubase crashes and shut down

Process: Cubase 9 [714]
Path: /Applications/Cubase 9.app/Contents/MacOS/Cubase 9
Identifier: com.steinberg.cubase9
Version: 9.0.20.209 (9.0.20.209)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Cubase 9 [714]
User ID: 501

Date/Time: 2017-06-17 12:49:08.600 -0300
OS Version: Mac OS X 10.12.5 (16F73)
Report Version: 12
Anonymous UUID: 6F53C02D-857A-4069-26C6-ACBA4070367C


Time Awake Since Boot: 8700 seconds

System Integrity Protection: disabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000015951a9595b0
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]

VM Regions Near 0x15951a9595b0:
MALLOC_LARGE 000000014bed9000-000000014bf27000 [ 312K] rw-/rwx SM=PRV
–>
JS JIT generated code 0000528f1c000000-0000528f1c001000 [ 4K] —/rwx SM=NUL

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fffe62f442b objc_release + 27
1 com.apple.CoreFoundation 0x00007fffd1029961 -[__NSDictionaryM removeAllObjects] + 625
2 com.apple.AppKit 0x00007fffcf1f07cd _NSPasteboardDeclareTypes + 102
3 com.steinberg.Retrologue 0x000000014855880d 0x1481a7000 + 3872781
4 com.steinberg.Retrologue 0x0000000148cf436b 0x1481a7000 + 11850603
5 com.steinberg.Retrologue 0x00000001487c3deb 0x1481a7000 + 6409707
6 com.steinberg.Retrologue 0x00000001486b6d0e 0x1481a7000 + 5307662
7 com.steinberg.Retrologue 0x00000001487c3deb 0x1481a7000 + 6409707
8 com.steinberg.Retrologue 0x000000014865ba1e 0x1481a7000 + 4934174
9 com.steinberg.Retrologue 0x00000001487c3deb 0x1481a7000 + 6409707
10 com.steinberg.Retrologue 0x00000001487c3deb 0x1481a7000 + 6409707
11 com.steinberg.Retrologue 0x000000014865ba1e 0x1481a7000 + 4934174
12 com.steinberg.Retrologue 0x00000001487c3deb 0x1481a7000 + 6409707
13 com.steinberg.Retrologue 0x000000014861cb54 0x1481a7000 + 4676436
14 com.steinberg.Retrologue 0x00000001487c3deb 0x1481a7000 + 6409707
15 com.steinberg.Retrologue 0x00000001487c3deb 0x1481a7000 + 6409707
16 com.steinberg.Retrologue 0x000000014861cb54 0x1481a7000 + 4676436
17 com.steinberg.Retrologue 0x00000001487c3deb 0x1481a7000 + 6409707
18 com.steinberg.Retrologue 0x00000001487e44e1 0x1481a7000 + 6542561
19 com.steinberg.Retrologue 0x00000001487e3ec3 0x1481a7000 + 6540995
20 com.steinberg.Retrologue 0x0000000148549363 0x1481a7000 + 3810147
21 com.steinberg.Retrologue 0x0000000148549a86 0x1481a7000 + 3811974
22 com.apple.AppKit 0x00007fffcf42624f -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 6341
23 com.apple.AppKit 0x00007fffcf422a6c -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 1942
24 com.apple.AppKit 0x00007fffcf421f0a -[NSWindow(NSEventRouting) sendEvent:] + 541
25 com.apple.AppKit 0x00007fffcf2a6681 -[NSApplication(NSEvent) sendEvent:] + 1145
26 com.steinberg.cubase9 0x000000010e790ddf 0x10cf21000 + 25624031
27 com.apple.AppKit 0x00007fffceb21427 -[NSApplication run] + 1002
28 com.steinberg.cubase9 0x000000010eb6d3ae 0x10cf21000 + 29672366
29 com.steinberg.cubase9 0x000000010e99cb9d 0x10cf21000 + 27769757
30 com.steinberg.cubase9 0x000000010e78b25a 0x10cf21000 + 25600602
31 com.steinberg.cubase9 0x000000010e79038b 0x10cf21000 + 25621387
32 libdyld.dylib 0x00007fffe6be1235 start + 1

Thread 1:: CRASH THREAD
0 libsystem_kernel.dylib 0x00007fffe6d0839e semaphore_timedwait_trap + 10
1 com.steinberg.cubase9 0x000000010e7ab522 0x10cf21000 + 25732386
2 com.steinberg.cubase9 0x000000010e7ac41c 0x10cf21000 + 25736220
3 com.steinberg.cubase9 0x000000010de7ce1e 0x10cf21000 + 16104990
4 com.steinberg.cubase9 0x000000010e7ab12f 0x10cf21000 + 25731375
5 libsystem_pthread.dylib 0x00007fffe6dfdd1e _pthread_suspended_body + 176

Thread 2:: com.steinberg.dispatcher.0
0 libsystem_kernel.dylib 0x00007fffe6d0fc6a __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fffe6df8d70 _pthread_rwlock_lock + 471
2 com.steinberg.cubase9 0x000000010e7bc1e7 0x10cf21000 + 25801191
3 com.steinberg.cubase9 0x000000010e7bdb01 0x10cf21000 + 25807617
4 com.steinberg.cubase9 0x000000010eb9cded 0x10cf21000 + 29867501
5 libsystem_pthread.dylib 0x00007fffe6dfdd1e _pthread_suspended_body + 176

Thread 3:: com.steinberg.dispatcher.1
0 libsystem_kernel.dylib 0x00007fffe6d0fc6a __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fffe6df8d70 _pthread_rwlock_lock + 471
2 com.steinberg.cubase9 0x000000010e7bc1e7 0x10cf21000 + 25801191
3 com.steinberg.cubase9 0x000000010e7bdb01 0x10cf21000 + 25807617
4 com.steinberg.cubase9 0x000000010eb9cded 0x10cf21000 + 29867501
5 libsystem_pthread.dylib 0x00007fffe6dfdd1e _pthread_suspended_body + 176

Thread 4:: com.steinberg.dispatcher.2
0 libsystem_kernel.dylib 0x00007fffe6d0fc6a __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fffe6df8d70 _pthread_rwlock_lock + 471
2 com.steinberg.cubase9 0x000000010e7bc1e7 0x10cf21000 + 25801191
3 com.steinberg.cubase9 0x000000010e7bdb01 0x10cf21000 + 25807617
4 com.steinberg.cubase9 0x000000010eb9cded 0x10cf21000 + 29867501
5 libsystem_pthread.dylib 0x00007fffe6dfdd1e _pthread_suspended_body + 176

Thread 5:: com.steinberg.dispatcher.3
0 libsystem_kernel.dylib 0x00007fffe6d0fc6a __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fffe6df8d70 _pthread_rwlock_lock + 471
2 com.steinberg.cubase9 0x000000010e7bc1e7 0x10cf21000 + 25801191
3 com.steinberg.cubase9 0x000000010e7bdb01 0x10cf21000 + 25807617
4 com.steinberg.cubase9 0x000000010eb9cded 0x10cf21000 + 29867501
5 libsystem_pthread.dylib 0x00007fffe6dfdd1e _pthread_suspended_body + 176

Thread 6:: com.steinberg.dispatcher.4
0 libsystem_kernel.dylib 0x00007fffe6d0fc6a __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fffe6df8d70 _pthread_rwlock_lock + 471
2 com.steinberg.cubase9 0x000000010e7bc1e7 0x10cf21000 + 25801191
3 com.steinberg.cubase9 0x000000010e7bdb01 0x10cf21000 + 25807617
4 com.steinberg.cubase9 0x000000010eb9cded 0x10cf21000 + 29867501
5 libsystem_pthread.dylib 0x00007fffe6dfdd1e _pthread_suspended_body + 176

Thread 7:: com.steinberg.dispatcher.5
0 libsystem_kernel.dylib 0x00007fffe6d0fc6a __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fffe6df8d70 _pthread_rwlock_lock + 471
2 com.steinberg.cubase9 0x000000010e7bc1e7 0x10cf21000 + 25801191
3 com.steinberg.cubase9 0x000000010e7bdb01 0x10cf21000 + 25807617
4 com.steinberg.cubase9 0x000000010eb9cded 0x10cf21000 + 29867501
5 libsystem_pthread.dylib 0x00007fffe6dfdd1e _pthread_suspended_body + 176

Thread 8:: com.steinberg.dispatcher.6
0 libsystem_kernel.dylib 0x00007fffe6d0fc6a __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fffe6df8d70 _pthread_rwlock_lock + 471
2 com.steinberg.cubase9 0x000000010e7bc1e7 0x10cf21000 + 25801191
3 com.steinberg.cubase9 0x000000010e7bdb01 0x10cf21000 + 25807617
4 com.steinberg.cubase9 0x000000010eb9cded 0x10cf21000 + 29867501
5 libsystem_pthread.dylib 0x00007fffe6dfdd1e _pthread_suspended_body + 176

Thread 9:: com.steinberg.dispatcher.7
0 libsystem_kernel.dylib 0x00007fffe6d0fc6a __psynch_rw_rdlock + 10
1 libsystem_pthread.dylib 0x00007fffe6df8d70 _pthread_rwlock_lock + 471
2 com.steinberg.cubase9 0x000000010e7bc1e7 0x10cf21000 + 25801191
3 com.steinberg.cubase9 0x000000010e7bdb01 0x10cf21000 + 25807617
4 com.steinberg.cubase9 0x000000010eb9cded 0x10cf21000 + 29867501
5 libsystem_pthread.dylib 0x00007fffe6dfdd1e _pthread_suspended_body + 176

Thread 10:: com.steinberg.dispatcher.manager
0 libsystem_kernel.dylib 0x00007fffe6d08386 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fffe6bc3a77 _os_semaphore_wait + 16
2 libdispatch.dylib 0x00007fffe6bb4891 _dispatch_semaphore_wait_slow + 103
3 com.steinberg.cubase9 0x000000010eb9d043 0x10cf21000 + 29868099
4 com.steinberg.cubase9 0x000000010e7bcdb6 0x10cf21000 + 25804214
5 com.steinberg.cubase9 0x000000010eb9cded 0x10cf21000 + 29867501
6 libsystem_pthread.dylib 0x00007fffe6dfdd1e _pthread_suspended_body + 176

Thread 11:
0 libsystem_kernel.dylib 0x00007fffe6d0fbf2 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fffe6dfb7fa _pthread_cond_wait + 712
2 libc++.1.dylib 0x00007fffe577e4cd std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 47
3 com.apple.JavaScriptCore 0x00007fffd406054c void std::__1::condition_variable_any::wait<std::__1::unique_lockbmalloc::Mutex >(std::__1::unique_lockbmalloc::Mutex&) + 108
4 com.apple.JavaScriptCore 0x00007fffd40604cb bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::)()>::threadRunLoop() + 155
5 com.apple.JavaScriptCore 0x00007fffd406039d bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::
)()>::threadEntryPoint(bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::)()>) + 29
6 com.apple.JavaScriptCore 0x00007fffd406064d void* std::__1::__thread_proxy<std::__1::tuple<void ()(bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::)()>), bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::)()>> >(void) + 93
7 libsystem_pthread.dylib 0x00007fffe6dfa93b _pthread_body + 180
8 libsystem_pthread.dylib 0x00007fffe6dfa887 _pthread_start + 286
9 libsystem_pthread.dylib 0x00007fffe6dfa08d thread_start + 13

Same here, I run cubase artist on a super PC with Windows 10 pro, and top specs. It runs on SSD drive. Both padshop se, halion se, Groove se and retrolouge se crashes. I can’t even open them in cubase - it crashes cubase instantlly. All my other soft synths e.g. UVI Falcon, NI komplete etc. Work flawlessly. And Steinberg support cannot help.

UP,anyone can help me??

I have the same problem with Padshop and Groove Agent (the only ones I’ve tried) . Cubase 9.5 hangs, always!

Yep, I’m having this problem, too. Steinberg, PLEASE fix this! I’m hitting the bug where the arrows take forever to change presets, too. The more I remove from my MediaBay database, the quicker things get. Please, please stop tying these VST synths to the MediaBay if you can’t make them behave. Cubase just crashed… again. It’s damn irritating.