Cubase 9 Freeze after windows 10 upgrade

Hi
i recently upgraded my computer from Win7 to win10

when im opening the cubase 9 , it load`s everything than when i open new project on the Hub wellcome screen its just freeze “not responding”

any ideas? i tried to remove the setting profile from %appdata% nothing works
tried reinstall also
it seems like its trying to rich to the AERO Theme from windows 7 when it freezes
see image

http://i.imgur.com/ediyBpD.jpg

any ideas?
Thanks!

hmm look like something wrong with your windows. i have similiar in C8, but there was PC with alot of unused trash. I solve the problem when i uninstall all sh*t from there, and clean up the system. Also i make scfcannow to scan system files

Do you install something what can run background process ? smth like Daemon tools, or antivirus anything like that.

also, can you tell your windows 10 version(1607,1703…)? to see this Win+R type: winver

hi
i got version 1703 os build 15063.138

yesterday also updated to 1703 - everything ok.
try to make clean boot

just found the solution i had a app called Midi LoopBe
i use it on windows 7 to create virtual midi
probly when i upgrade to windows 10 , cubase tried to read this midi channel
and it might not supprt windows 10

update

, it still dosent work when i chose ASIO Driver and open the mixer it still crush

any ideas?

im getting this on the Windows Event Viewer
Log Name: Application
Source: Application Error
Date: 5/11/2017 9:04:32 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: RonS
Description:
Faulting application name: Cubase9.exe, version: 9.0.0.92, time stamp: 0x581a935a
Faulting module name: imagegenerator.dll, version: 1.1.0.1, time stamp: 0x581a8f00
Exception code: 0xc000041d
Fault offset: 0x00000000002711d7
Faulting process id: 0x2424
Faulting application start time: 0x01d2ca809e228349
Faulting application path: C:\Program Files\Steinberg\Cubase 9\Cubase9.exe
Faulting module path: C:\Program Files\Steinberg\Cubase 9\imagegenerator.dll
Report Id: 61167fa4-87c3-4d09-a95b-e12cd55b79e9
Faulting package full name:
Faulting package-relative application ID:
Event Xml:



1000
2
100
0x80000000000000

4176
Application
RonS



Cubase9.exe
9.0.0.92
581a935a
imagegenerator.dll
1.1.0.1
581a8f00
c000041d
00000000002711d7
2424
01d2ca809e228349
C:\Program Files\Steinberg\Cubase 9\Cubase9.exe
C:\Program Files\Steinberg\Cubase 9\imagegenerator.dll
61167fa4-87c3-4d09-a95b-e12cd55b79e9





https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

try this

Hi Thanks for the replay

i tried “Clean Boot” still crash, any more ideas?

ill try update to 9.0.20 ill see if it works