Cubase 9 fresh in stall... recording dropouts

I purchased Native Instruments, Komplete Audio 6 interface. It came bundled with Cubase 9. I installed both on a windows 10 64 bit machine. The install went very well. I am using the Komplete Audio 6 Asio which shows up proprerly in Cubase however As soon as I try to record using a mic or instrument, I get the error “recording error: audio dropout detected” immediately. Does anyone know how to fix? Also when program is starting I get a missing port error "Microphone hi definition 2, I/O in, mapped port - unmapped. Not sure what to do with that. Any help would be greatly appreciated! Thank you.