I downloaded the cubase 9 trial and it worked. After the trial ended the cubase 9 ICON BECAME HALF WHITE and HALF GRAY.
I just purchased the full cubase 9 pro update from 8.5 and no matter what I do it just crashes on startup. Also I have a valid and working license on my eLicenser but the ICON IS STILL HALF WHITE and HALF GRAY. It just won’t load.
Steinberg support is saying that it might me a long time before I get any attention. anyone know how to fix this or why it’s happening?
Mac pro (late 2013)
Steinberg MR816 csx
12 gig ram