Hi
I’ve gone trough the hole procedure of register my daughters UR 22mkII and entered the dowloadcode for Cubase AI which was included in the package. After downloading I get this message while unzipping the file:
D:\Download\Cubase_AI_8_Installer_win.zip: The archive is either in unknown format or damaged
Have can I fix this?
THANX
Mikael
Hi and welcome,
Check the size of the file, and compare it with the expected one.
And download the installer again, please.
Size information on Steinberg.net = 2.6GB
Size in Windows Explorer = 2.7GB
Size when right click - properties = 2.58 GB
I have no idea what this means but I’ve never had any problems unzipping anything before.
It has to be something wrong with the file on Steinbergs site?
I have downloaded the insteller 5-6 times and it’s the same.
Hi,
There are many Downloads every day. I wouldn’t expect an issue on the the server. Or if, then the forum would be full of messages.
i am having this same issue, i recently purchased UR22mk2 and have downloaded the cubase ai numerous times, all wich ended up in a warning the image data was corupted… help please