I have just recently purchased an upgrade to AI 8 from AI 4 when trying to activate the upgrade through the procedure using the elicensing control centre using the activation code I get a message that there is no upgrade license available. On my account I only have my original AI 4 registered. How is my upgrade registered on my account, I thought this happens when putting in the activation code and yet has not come on my account even though I purchased upgrade. I have also tried to register all elicences at my steignberg, but cubase AI 8 only looks like a demo so I guess this will not register as purchased. I have tried the Maintainance reset. I have uninstalled all the software and then reinstalled as suggested reinstalling elicence control centre and running as admin the reinstalling cubase from the download on my account. There does not seem to be a way of getting another activation code as the one I have says there is no licence available. The only thing I can think of is my activation code has been linked somehow to my original AI 4. Can you please help so I can get my cubase AI 8 registered and activated. By the way I have now spent about 14 hours trying to persevere with trying to get this software activated so would appreciate a prompt response.