I bought the UR22 mkII usb audiocard the february 18.
The OS is windows 10 pro 64bits
Installation was not easy with Cubase AI.
The message i got was in french " le soft elicenser enregistre sur cet ordinateur ne semble pas avoir ete cree sur cet ordinateur"
I read what to do on your forum and the second time was ok.
I got the key code.
I have traveled all march month long.
The april 4, cubase AI asked an activation code. I gave the activation code in the dedicated field. Impossible to reactivate cubase AI.
Again the forum, all uninstallation was done.
I reinstall in administrator mode.
Impossible to activate Cubase AI and the elicenser soft doesn’t validate the activation.
After 4 trys, i don’t know what to do
Help, help, help
Windows 10 is legal and i have the code
I have the elicenser code
I have the cubase AI code
I have the bill
this software is installed on one computer
Before to upgrade.