Cubase AI bad download code

I tried to use my download code for Cubase AI and it said it was invalid. Then I tried again and then it said it has already been used. What do I do now? and how do I get another valid code? this was supposed to be a free download that came with my UR22. Please help!

Hi lefty jay,

could you write me a PM with this specific Download Access Code? I will look through the database to see what has happened with this code.

Best wishes

Ok will do. Sending it now. Thank you!

It’s not letting me send a PM. It keeps telling I’m to new of a member and I’m not allowed to send PM’s yet.

Ok just sent it. Thanks again