Cubase AI Crash Dumps

Cubase
#1

Hello, i didn’t found where to post them, so here is crash dumps, i wonder these are interesting for Steinberg or not :slight_smile:.

Computer
LENOVO 3227H18
Operating System
Microsoft Windows 10 Pro (64-bit)
Processor
Intel® Core™ i5-3470 CPU @ 3.20GHz
Chipset
Intel® 7 Series/C216 Chipset Family
Graphics
Intel® HD Graphics
Cubase AI 10.0.40.284 64bit 2020.1.13 9.57.13.707.dmp (711 KB)
Cubase AI 10.0.40.284 64bit 2020.1.13 9.55.57.059.dmp (798 KB)
Cubase AI 10.0.40.284 64bit 2020.1.13 9.57.02.037.dmp (708 KB)

#2

Hi and welcome,

Could you provide more details, please?

When does it crash? What are your steps before it crashes? Does it crash always in this case?

CAN-26952

#3

Cubase was fresh opened and i tried to open saved project .cpr file. And instead open project - error, in this opening step was first time crash, never seen before. Then i closed Cubase and on second opening everything goes ok.
I have more crash dumps from last year, but i have no explanation about them. And they 100% not related to this case crash dumps i think.
Allowed to attach only 3 files :frowning:. So will do more posts.
Cubase AI 10.0.5.72 64bit 2019.10.18 12.45.dmp (587 KB)
Cubase AI 10.0.5.72 64bit 2019.8.4 13.54.dmp (639 KB)
Cubase AI 10.0.5.72 64bit 2019.8.4 13.53.dmp (814 KB)

#4

here more
Cubase AI 10.0.5.72 64bit 2019.10.18 12.57.dmp (731 KB)
Cubase AI 10.0.5.72 64bit 2019.10.18 12.59.dmp (640 KB)
Cubase AI 10.0.5.72 64bit 2019.10.18 12.55.dmp (642 KB)

#5

and more
Cubase AI 10.0.40.284 64bit 2019.10.29 1.30.36.289.dmp (522 KB)
Cubase AI 10.0.5.72 64bit 2019.10.18 13.23.dmp (663 KB)
Cubase AI 10.0.5.72 64bit 2019.10.18 13.08.dmp (775 KB)

#6

Hi,

I have resolved the only one Cubase 10.0.40 dmp file. The others are old (C10.0.5) and I would just recommend to update Cubase then.

This C10.0.40 crash is in Groove Agent SE. Please make sure you have the latest Groove Agent SE installed.

#7

HI! i have crash dump when putting selecting a compressor and eq.


c:\Users\Acer\Documents\Steinberg\Crashdumps\Cubase AI 10.0.30.236 64 bit 2020.1.16 8.59.47 .520.dmp.

also when starting Cubase doesn’t recognize by default my montage 7 anymore like it use to.

I have never had these issues before.

please help

#8

Hi and welcome,

Please update to the latest Cubase 10.0.40. If it’s still crashing, upload the latest Cubase AI 10.0.40 crash, please.

For the other issue, make a new thread, please. Explain more in detail, what do you mean by “doesn’t recognize by default my montage 7”… Do you mean a control plug-in, or the MIDI Ports or an Audio Device of it…? Thanks.