Cubase AI installed in HP (given with UR22c) cannot reactivate in Mac?

Hi All,

A few months ago, I installed Cubase AI which was given with UR22C interface in my HP and then I bought a Mac book m1. Now I cannot reactive cubase in Mac .
Is anyone can help me?


Hi and welcome to the forum,

Why exactly, you cannot reactivate, please? Where do you stop?


In Mac, I copied the soft-elicenser code and paste to online reactivate page to have a new serial. I always get “This eLicenser is deprecated.” warning. I also bought element 11 upgrade (from AI). But, I cannot use this since there is no reactivated cubase AI in Mac. But, it was in my HP


Use eLCC Helper to generate a new Soft-eLicenser Number, please.

Hi Martin,

So great it is done ! :slight_smile:
Thanks for your support

Have a nice day