Cubase AI not activated, but I did?!

Cubase
1

Hello!

A week ago I received my Steinberg UR44 and instantly downloaded Cubase AI with my Download Access Code. I installed it and activated it on mySteinberg, where I was redirected to as I started Cubase and clicked “Activate now”. However, as soon as I start Cubase, it still tells me to activate Cubase or to use the trial version. What am I doing wrong?

Thanks in advance!

2

Hi,

Are you sure, Cubase is asking for the Activation? Doesn’t it ask for the Registration?

Are you sure, you are running Cubase AI, not Cubase Elements?

3

Thanks for responding. :slight_smile:

Yes and yes. Cubase asks for Activation, at least that is the word Cubase uses here. The application is Cubase AI.

Here is the proof:

Sorry that is in german.

Activate = aktivieren
Register = registrieren