Cubase AI not getting downloaded

Hi all,

I’m new to this forum.I had purchased a MOXF8 3 months back with which I got Cubase AI software. I’m not able to download the software even after entering the download access code and the activation code as well.In fact,when I downloaded it first few times it started downloading but didn’t complete.Now,when I click the download button the file is shown downloading,but nothing is being downloaded as the progress stays on 0.0 MB.What should I do to make the download happen?Please do help me to make it possible as I’ve been eagerly waiting to work on Cubase AI.

Thanks
Kev

hello anyone here,

Please do reply to my query :cry: .

Thanks
Kev

Is this forum dead?

Any moderators there?