Cubase AI4 Activation

I am hoping someone can help me out with this; I have Cubase AI4 that came with my M08 synth; I had to rebuild the workstation two times and am now installing Cubase once more. The problem is my Activation code will not let me download a new Licence becuase the Activation Code was already used once. Any help would be greatly appreciated. Thanks

There should be a new number at the top of the elicenser software that you use to re-authorize AI at MySteinberg.