Cubase AI7: Hangs at "initializing: Steinberg AsioSetup...."

Hello all,

I am a newbie to the world of home recording so please excuse the amateur speak :slight_smile:

I purchased a Yamaha MG12XU Mixer, and it came with a free version of Cubase AI7. The mixer has it’s own USB direct connectivity to my PC, so there is no need for a recording interface.

I downloaded the Cubase program from Steinberg’s website, registered it and it all installed successfully. The program also booted and opened up successfully and I was able to get into the program as if I were to start recording something. However, once I downloaded the Yamaha MG12XU driver, the Cubase program fails to open, and instead apphangs on “Initializing Steinberg AsioSetup YS Driver Extension”.

I have tried unplugging the mixer USB cable. The program successfully runs again. I then thought to reinstall the Mixer driver, however once I plugged the mixer back in the Cubase program apphangs again. I then thought to uninstall the Asio Lower Latency Driver, so as to have Cubase automatically reinstall it again for me with no luck, and then I even reinstalled the overall Cubase program . However it still apphangs.

I am wits end with this and cannot find anything specificially related to these drivers on the forums. If anybody can help it would be greatly appreciated.
Cubase.png

Hello Kendal,

I have another user who is having a similar issue on his system and I am currently troubleshooting that. I will post on here once I have further information for you regarding the issue.

Thank you,

Hello Kendal,

Is this the driver you have installed?

Yamaha Steinberg USB Driver V1.7.3 for Windows (32bit)
Yamaha Steinberg USB Driver V1.7.3 for Windows (64bit)
Yamaha Steinberg USB Driver V1.7.2 for Mac
If “not” this could be your problem.

Please get the driver available here for your specific operating system.

http://download.yamaha.com/search/product/?language=en&site=usa.yamaha.com&category_id=16381&product_id=1464170

I have the same problem with Cubase 8.0.10 64 bit. I am using Yamaha Steinberg USB Driver V1.9.2 for Win 8.1/8/7. I am running windows 7 x64. The mixer is the Yamaha MG10XU.

Hello,

Please uninstall the Cubase Pro 8 program from your PC and then reinstall the program using the Cubase Pro 8 installer file in your MySteinberg account under “My products” -> “Downloads”.

Next please download and install the latest driver available here for your specific operating system:

http://download.yamaha.com/search/product/?language=en&site=usa.yamaha.com&category_id=16381&product_id=1464170

Thank you,